Enterprise Rent-A-Car

Reviews

• AN

  Alisa Nicole

  Oct 8, 2026
  5.0
  I was recently needing auto repairs due to an accident. My adjuster placed a reservation same day I needed a rental which normally will be fine however the location I was sent to did not have any available and I would be on a waitlist. I called this location and spoke to Darryl N, he advised me he couldn’t make any promises but will call me back if he had any rentals available. Within 30 minutes Darryl called me back that he was able to locate a rental for me! Once I arrived Darryl was so kind, understanding, and got me on my way quickly. Darryl could have place me on a waitlist and went about his day. It may have been so minimal to others but I am extremely grateful for making life less stressful, especially that day.
• KT

  Kylea Tafoya

  Oct 1, 2026
  1.0
  Had to get a rental through Geico considering my vehicle is getting worked on and this office sent me home with a vehicle that has severe bald tires 🙃
• RI

  rebecca irvin

  Sep 19, 2026
  5.0
  The Gentlmen at Enterprise at Montano and 2nd Street were extremely helpful with rental. I was very happy with the Hyundai Tucson. When it time to return my rental, they offered to take my the collision shop where my car was being repaired. The Staff was kind, friendly and very professional. If I'm ever in need of another rental, I will definitely use this location.
• JG

  Julie Gorwoda

  Sep 8, 2026
  3.0
  I rented a mid-size car for about 3 weeks while my damaged vehicle was in the body shop after I collided with another person who ran a red light. Luckily she had insurance that provided a rental for me. I was directed to ABQ's 4th St and Montano site. Before I picked up the mid-size car, I requested a white vehicle and was told that I could have one if it was available. I received a brown Nissan Sentra that was 1 of 3 vehicles on the very small lot. I asked if I could exchange it for a white one ASAP and the attendant told me that Enterprise has hundreds of rental vehicles, many of which are white, so I asked him to find one for me. I like white cars because they are more visible and theoretically safer, plus it had been in the low 100 degrees in ABQ and a dark brown car is certainly hotter! He never called me back, nor did I inquire further because I felt he blew me off initially. Also, despite me being his only customer, he did not offer a quick tour of the car and later, I spent about 15 mins at the gas pump with the owner's manual trying to find the hidden gas tank lever. Other companies from which I have rented have offered this courtesy. That said, the car was clean, handled well, and was fuel-efficient. When I returned the brown Sentra, the attendant on that day was great and apologized for the other guy.
• DD

  Dita Dow

  Sep 8, 2026
  5.0
  We have rented from this Enterprise location for years. After a couple of disappointing experiences recently, I’m happy to say they more than made up for it on our most recent trip! The professionalism and customer service were top-notch, and the vehicle was great. I especially appreciated the effort they made to address our concerns and show that they truly valued keeping our business. That kind of service goes a long way. I highly recommend this Enterprise location. It’s conveniently located, easy to get to, and the team really made sure we had a great experience. We will definitely continue renting from them!