Sullivan Tire & Auto Service

Reviews

• MA

  Matt Andrew

  2 days ago
  5.0
  I got a flat tire and the crew at Sullivan tire were incredibly help with getting me back on the road. Definitely would recommend.
• JJ

  Joe

  6 days ago
  1.0
  I had a very disappointing experience with Sullivan Tire regarding an alignment issue on my 2009 F-250. I brought the truck in because it was randomly pulling and not steering correctly. Instead of properly diagnosing the issue, I was told the problem was caused by a leaking power steering pump — which turned out to be completely inaccurate, as the pump was never actually leaking. The real issue ended up being a binding passenger-side U-joint, not the power steering system. After replacing the U-joint, the steering improved significantly. I spent time and money chasing the wrong diagnosis because the truck was not properly diagnosed What was most frustrating was that the alignment issue itself was never truly resolved, and I left feeling like assumptions were made instead of a thorough diagnosis being performed. When customers bring in heavy-duty trucks with suspension or steering modifications, it’s important that the technicians understand those systems rather than immediately blaming unrelated components. I expected better communication and troubleshooting from a professional alignment shop.
• JJ

  Jeff Singletary (Jeff_btu)

  Mar 17, 2026
  5.0
  Amazing service! I had requested an appointment this past weekend on short notice through the online appointment request and Sullivan Tire was able to accommodate! Mostly just some routine maintenance with a little extra but Ben and the crew made it happen. They were professional, courteous and had my truck driving as good as new. I couldn't have asked for a better experience! Thanks again!
• AG

  Andrew Gray

  Feb 10, 2026
  1.0
  you cant trust this place. i was there recently for brakes and oil change and surprisingly tires. after everything i was quoted at $2,800 and after telling them i only wanted the oil change they pushed the wheel alignment on me and I still ended paying close to $300. On top of that they didnt even do the oil change right, i was leaking oil in my driveway when i woke up this morning. I was able to find a more respectful place that could do everything for $900. i will never go there again and i highly recommend to others to look elsewhere. its a real shame because before it was Sullivan it was Country Tire and they were fantastic
• JJ

  Juju

  Dec 17, 2025
  5.0
  I had a flat and needed my tires done asap! They had my tires already and were able to squeeze me in same day even with a busy schedule! Caleb was amazing on the phone and very flexible with helping me all while I wasn’t actually able to be there because of work! Definitely will be coming back here and recommend to anyone looking for amazing service!

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