Safelite

Reviews

• AC

  Allen Connors

  Sep 27, 2026
  5.0
  The Gorham, New Hampshire Safelite store is excellent. I would highly recommend them to anybody looking A windshield replacement.
• JL

  Janine Lapete

  Sep 7, 2026
  4.0
  Due to weather conditions we ended up going to the shop
• DR

  Dawn Reynolds

  Sep 3, 2026
  5.0
  Gorham, NH Safelite location- had Daniel and Evan as techs... great job, knowledgeable and teachable. Thank you so much. They were very patient with both children and adult questions. Our son, who was very inquisitive, was so happy that they explained what they were doing and let him "help". He backed away when they requested for safety but they still let him watch at a safe distance. This is what our children need to see, safe men, letting them learn the skill of hard work and being personable young men. They made us part of the solution as they explained what was going on with the windshield. Very pleased with their customer service. We were two hours away from home and still felt like we got our local care. Thank you both!
• LW

  Lois Ward

  Aug 7, 2026
  2.0
  Work is fine but poor business practices. I was charged more than quoted because they replaced my wiper without my consent. They had my credit card number and just took upon themselves to add charges . They won’t call me back and main office told me I have to deal with them. Very frustrating
• LS

  Lizzie Smith

  Jul 29, 2026
  5.0
  Our Safelite mechanic, Daniel, went above and beyond in every possible way, and I truly cannot say enough good things about our experience with him. From the moment he arrived, he was kind, friendly, and incredibly personable. He took the time to walk me through the entire windshield replacement and recalibration process, explaining everything in a way that was easy to understand. He never made me feel rushed or like I was asking too many questions. Instead, he made sure I felt informed and comfortable every step of the way. What made this experience truly special, though, was how he treated my four-year-old son. Like most little boys, he was fascinated by what Daniel was doing and had what felt like an endless list of questions. Daniel answered every single one with patience and kindness—even when they were the same questions over and over again. He even let my son watch what he was doing on the iPad, making him feel included instead of in the way. To Daniel, it may have seemed like a small gesture, but to my son, it meant the world. Days later, he’s still talking about “Mr. Daniel,” telling everyone how he got to watch him fix Mommy’s car. As a parent, those moments don’t go unnoticed. It takes a special kind of person to make that kind of lasting impression on a child. Beyond his kindness, Daniel’s workmanship was exceptional. He was knowledgeable, professional, efficient, and took great pride in his work. You can tell he genuinely enjoys what he does and truly cares about the people he serves. Great customer service is hard to find these days, but Daniel reminded us what it looks like. He didn’t just replace our windshield—he made what could have been an ordinary appointment into an experience we’ll genuinely remember. We are so grateful, and I cannot recommend Daniel highly enough. Safelite is lucky to have him!

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