Sullivan Tire & Auto Service

Reviews

• BC

  Barbara Carter

  4 days ago
  5.0
  I had an outstanding experience with Sullivan Tire & Auto. In just one week, they serviced three of our vehicles, and every visit was handled with professionalism, courtesy, and honesty. They accurately diagnosed issues, provided clear information about an engine recall, completed needed strut repairs, and addressed a catalytic converter concern without trying to upsell unnecessary services. Their advice regarding the recall was especially helpful and gave us confidence in the best course of action. The entire team was professional, polite, knowledgeable, and genuinely focused on doing what was best for the customer. It's refreshing to find an auto service center you can truly trust. I highly recommend Sullivan Tire & Auto for their excellent service and integrity.
• SS

  Stacey Simpson

  Jun 5, 2026
  3.0
  Not having the equipment to rotate tires when they offer a free tire rotation with oil change seems sketchy. Not interested in going back here.
• SF

  Scott Flaucher

  Jun 4, 2026
  5.0
  Keep up the Great Customer Service
• IP

  Ira Price

  Jun 1, 2026
  5.0
  Thought I had a leak in a tire. The technician examined my tire for 30+ minutes and found nothing. He changed the stem and took the tire off and cleaned the wheel so the tire would seal properly. For all this, they charged me nothing! Great place. Great people!
• KK

  Kevin Kelly

  Apr 22, 2026
  5.0
  I don’t typically write reviews, but this experience was worth sharing. I brought my 2019 Ford Raptor to Sullivan Tire for a new set of tires. Given the size of the tires on this truck, I knew it might be a bit more involved than usual. Initially, a set of BFG KO3s was installed, but they would not balance properly. The team immediately took the truck back and replaced them with KO2s, which unfortunately had the same issue. At that point, I briefly considered whether the issue might be related to equipment or installation, so I took the truck to another shop for a second opinion. They performed a road force test and determined that multiple tires were defective. Throughout this entire process, Steve at Sullivan Tire was exceptional. He stayed involved every step of the way, consistently demonstrating professionalism, patience, and clear communication. He took the situation seriously and worked diligently to find a solution. Following the manufacturer’s guidance, Steve sourced and installed a set of BFG tires specifically designed for Ford trucks. When those also failed to balance, he escalated the issue to management. With their approval, he then installed a set of Falken Wildpeak tires—which finally balanced perfectly. After multiple attempts and a significant investment of time, my truck now rides exactly as it should. What stood out most was the level of customer service. Steve remained courteous, professional, and committed to getting it right from start to finish. That level of dedication is not something you see every day. This experience made two things very clear: Sullivan Tire stands behind their work, and Steve is a true professional who takes pride in delivering excellent service. They’ve earned my business for the long term. Thank you to Steve and the entire Sullivan Tire team.

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