Pro Lube

Reviews

• KG

  Kate Gilmore

  Sep 28, 2026
  5.0
  Pro Lube in Rigby is absolutely worth the drive from the south side of Idaho Falls! They're incredibly fast and efficient, and I've never had to wait more than about 8 minutes to pull into the garage, even with cars ahead of me. Honestly, the best part is that they are a zero pressure business. They aren't constantly having me roll my window down to tell me about multiple issues that feel like high pressure sales techniques. They just change my oil, fill some fluids, change my sticker, reset my oil life meter, and if there are any big issues they give a print out of everything they inspected while under the hood and let me make up my own mind about it. The price is standard, too, and actually cheaper than a lot of other chains in Idaho at $85ish. The whole thing takes about 15 minutes. Maybe less? It's just an amazing, fair, low pressure oil change by professionals who are kind and to the point.
• DS

  Desire'e Shively

  Sep 14, 2026
  5.0
  Amazing! They are on top of the customer service. They don't take to long to change oil. They know what they are doing! Will definitely go back! I was In n out with 15 minutes. Great service n friendly.
• JP

  Julia Quigley Petrovich

  Sep 11, 2026
  5.0
  We were on a road trip and had to get the oil changed, we did it at a Valvoline and they overfilled the oil. A few hundred miles later the lights on the dash light up alerting us. We have too much oil. We stopped in at pro lube and they drained a bit of oil and got us safely on our way.
• BM

  Benjamin Manwaring

  Sep 9, 2026
  5.0
  Best Oil change in Southeast Idaho.
• JM

  Justin McDonald

  Aug 25, 2026
  2.0
  Quick & efficient, but left scratching my head at the lack of customer service. Long story short, it was my first time going here today after being recommended this place by several people I know. Right out the gate a nice young man with no uniform guides me in (I could barely see his hand signals so I was a little hesitant to pull forward), and then walks up to my window and sits there for a second. No greeting, no explanation of services, just asks me if I want the normal oil in my car. I ask for synthetic and he tells the tech, and they proceed to do the oil. Awkward, but not the end of the world. I mean it's an oil change place right? Anyways, right at the end as they ask me to fire the car up I do so, and I accidentally for a split second bump my windshield wiper spray. I apologize twice out the window to the young man and to the tech, who afterwards closes my hood and dead pan looks at me and says "wasn't expecting a shower". He seemed upset and then he just walks off. I paid my tab and left. When you have people who care so little for your vehicle and seem so half cocked in attitude, you start to wonder if anything got missed. I get it's hot outside, and having done that type of work myself I know it's anything but fun, but I probably won't be going back. Definitely an awkward experience.

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