Grease Monkey

Reviews

• JP

  Jared Pierce

  6 days ago
  5.0
  Was looking to get an oil change and was turned away from a different company today since the latch on my hood was broken. Went to Grease Monkey afterwards and they got me in right away. They're always thorough when looking under the hood. It's never good to hear that your car has other problems, but it's still important to know so I'm appreciative that I was made aware that my belt had cracks and needed to be fixed. To top it all off, they left me flowers, wasn't expecting that. But it made a pretty cruddy day just a bit bitter.
• SM

  Sean Maynard

  Aug 21, 2026
  1.0
  Made me wait over an hour for an oil change - not letting me know my vehicle was done. Told me it would be less than a half hour and I let them know I was in a rush for a wedding.
• MM

  MDD

  Aug 6, 2026
  5.0
  Great group of people working there. Made it painless and simple to understand. No pressure to get upgrades. Simply an explanation and ask. I've always received great service from them.
• JF

  Jane Fairbairn

  Aug 5, 2026
  1.0
  We are writing this review due to our disappointment in our recent visit to grease monkey. My husband took our car to get an oil change and asked them to check our brakes. I want to preface that we asked for a brake check because my husband drives over teton pass for work everyday so we wanted to make sure they were in the safe level. We did not ask for a brake check because we were experiencing any issues with our brakes. We received a call and were informed our back brakes were running into the low yellow zone so we asked them to replace them. Not once during this call were we notified of any issues with our brakes. We received another call later and were informed by the employee that they (grease monkey) had broken a part on the brakes and that were ordering a replacement part and our car would still be done today. My husband and I were both on the call and can confirm that the worker said that it was their fault the piece was broken. They called back having issues finding the piece. They sent an employee to IF to get a piece and the employee came back with the wrong piece…. Their solution was to take a piece not for our car and shave it down. This did not seem like a safe or reasonable solution to this problem. In fact it seems like a lawsuit waiting to happen. Because we had no other option and absolutely needed our car back we agreed. My husband asked for a discount on the oil change and service when picking up our car. We thought this was reasonable given we were told a few hours and they took the entire day. Not to mentioned they informed us they broke the piece. We were then told by the employee that the piece was already broken when we brought our car in. They were giving us a free brake which was more than enough. To recap: we drove our car in that morning with no issues. They couldn’t put our car back together because this piece was broken…. So how was it driving fine before if the piece was broken… we were told by THEIR employee they broke the piece they then went ahead and went as far as to lie to us and say the piece was already broken Not to mentioned if it was really and truly 100% broken prior to being brought in why were they “giving us a free brake” Very disheartening experience and absolutely unacceptable service. We now have to spend additional money to take our car to an auto body shop to have our breaks check because they offered an unsafe solution and fixed our car with the wrong piece. A little accountability would have gone a very long way. Asking for a discount or a free oil change was more than reasonable. My husband and I have been using grease monkey for years as well as our parents and rest of our family. They just lost many reoccurring customers. I’ll be the first too say we probably should have gone elsewhere for something as important as brakes. But as a company you should not offer a service if you cannot handle that service. When a service as serious as this is done wrong it not only risks that customers safety but other people’s safety who are driving on the same roads. Just something to think about.
• BP

  Brett Passey

  Jul 25, 2026
  1.0
  I took my 06 Chevy 2500HD in for an oil change. I told them I had a bottle of Lucas additive I wanted put in. They said it would be 45 minutes so we left it in line & went across the street to breakfast at Denny's. An hour later we came back and the pickup was still waiting. So another hour waiting in the waiting room. A couple of days after tge oil change I saw I had a oil leak. In checking the oil level I found it to be a quart & a halve over full which took out my brand new oil pressure switch I had had installed a month before. I took it back to Grease Monkey and they had to drain the oil and then replace the pressure switch. The oil level was high due to them adding the Lucas additive after filling the oil up. I won't be back.