Lyle Pearson Volvo Cars Boise

Reviews

• BS

  Brian Smyth

  Sep 21, 2026
  5.0
  Lyle Pearson and Dale Moss are always great to work with making any part of a transaction very informative and enjoyable. I really enjoy the environment Lyle Pearson group offer regardless of the automotive brand they represent. Great selection of new and pre-owned cars and trucks available
• JZ

  Jens Zimmermann

  Sep 11, 2026
  2.0
  Went in for regular maintenance on my XC90. Had an indication that my passenger front tire was low. Tech said they'd look into it and they'd call me when it was ready. When I got the car back they charged me $800 (for routine maintenance and the tire rotation). They said it was a sensor issue with the tire, and they rotated them. When I got in the car, now my driver's side rear tire was low. Additionally, I drove off the lot with something hanging off the bottom of my car - something I had addressed when I dropped it off. The tech said it was part of the under-lining. He saw it but did not fix it. In the meantime, I took my car to Les Schwab. They found a nail in the tire, patched it in 10 minutes, and charged me nothing.
• 44

  4RodFam

  Sep 5, 2026
  2.0
  Not Great Customer Service, Terrible Parking Arrangements. We had an issue with our vehicle while traveling to Nampa. The dealership was able to clear the engine light, but they weren’t sure what was actually causing the problem. We were told they needed to contact their engineers for clarification and that someone would follow up with us. Unfortunately, we never heard anything unless we called back ourselves to ask for updates. After several attempts to get answers, the issue ultimately was not resolved. We ended up taking the vehicle back to Montana to have it properly diagnosed and worked on. The lack of communication and follow-up was frustrating, especially when we were relying on them to help us figure out what was wrong with our vehicle. On top of that, the parking arrangements were terrible and made the overall experience even more frustrating.
• DT

  Dana Thomas

  Jul 8, 2026
  1.0
  Service department was Not helpful in obtaining a radio PIN for my vehicle and stated that they no longer have access to that information as of a year ago. I asked how I would be able to obtain that information or an alternative and was offered no solutions. Sought help online and the feedback I received was that the dealer definitely has access and to call a different dealership. I called Ken Garff and was helped promptly and gave me the information that I needed to get my radio working again.
• AQ

  Aimee Quin

  Jun 20, 2026
  5.0
  Stormy, my salesman, was fantastic, as was Travis, the General Manager. Stormy wasn't pushy or salesy; he simply gave me the information I needed to make the best decision for my family. He listened carefully, understood what was important to me, was patient with my questions, and never made me feel pressured. I was looking for a very safe used vehicle, and the preowned Volvo I purchased with his help has been a great purchase. The entire experience was professional, honest, and stress-free. Highly recommended!

Frequently Asked Questions About Lyle Pearson Volvo Cars Boise