This profile is uncertified and using publicly sourced data
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Business Details
About
Auto Body Shop
Imperial Auto Body provides certified collision repair and auto body services for drivers in Rockville MD, Bethesda MD, and Washington DC. As an I-CAR Gold Class facility with I-CAR Platinum technicians, we follow manufacturer-required processes and continually upgrade our tools, technology, and training to repair modern vehicles- including advanced materials such as aluminum. We prioritize safe, complete repairs, use proper procedures aligned with OEM standards, and stand behind our work with a lifetime limited warranty for added peace of mind.
Location
Hours
Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday8:00 AM - 12:00 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.