Enterprise Rent-A-Car

Reviews

• AH

  Affan Hossain

  Aug 27, 2026
  5.0
  Lawson is literally the GOAT. I’ve been renting cars from enterprise for a while now, and this one branch was easily the best one I’ve come across. All of the employees were super helpful, knowledgeable and professional. 11/10 would come back again.
• MC

  Milena Zamora Castellanos

  Jul 30, 2026
  5.0
  Enterprise nunca me ha decepcionado. Esta semana alquilé carro en la oficina de Union Station en DC. Allí me atendió ROBERT WILLIAMS. Su atención fue excelente! Fue cordial , resolutivo y muy profesional. Gracias a Enterprise por seleccionar adecuadamente a su personal de atención al cliente.
• GB

  Grant Bagwell

  Jul 22, 2026
  5.0
  The branch manger OB is very helpful and friendly. Highly recommend this location.
• RR

  Rob Ritchie

  Jul 18, 2026
  5.0
  I had a fantastic experience with Enterprise at 1110 14th St NW. From start to finish, everything was hassle-free. The manager, OB, was absolutely outstanding — friendly, clear, and genuinely helpful. He made the pickup process quick and easy, and the drop-off was just as seamless. I felt truly taken care of the entire time. If you’re looking for reliable service and great customer care in DC, this location is the one to choose. Highly recommend!
• CQ

  conqueringlioness28 Autumn Queen

  Jul 6, 2026
  5.0
  I was a little disappointed at first because the vehicle I reserved wasn't available, but Lawson quickly offered other options and made sure I found a replacement that worked for me. Hopefully, Enterprise will consider offering a discount or even a free rental in the future for the inconvenience. This is my go-to Enterprise location, and every experience is different, but mine has consistently been smooth. Lawson was professional, courteous, and even remembered me by my first name when I returned the vehicle. Despite how busy the location was and everything else he was managing, he multitasked exceptionally well and got me taken care of without any hassle. Thank you, Lawson! I'd also like to recognize Calvin. He has a great personality and does an excellent job keeping the vehicles clean. I really appreciate his hard work. The "new car smell" tends to make me nauseous, and this time I forgot to mention it, but that's on me. Enterprise, please let Lawson and Calvin know they are appreciated. Employees like them are the reason I keep coming back to this location. See you all soon! (Ms. Cherry Powell)

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