AutoZone Auto Parts

Reviews

• MK

  Matt Kleber

  Apr 25, 2026
  5.0
  Kimberly was the best, she was very helpful and went above and beyond to help me make sure my warranty was correct. A+
• MS

  MaryBridget Sheridan

  Apr 22, 2026
  1.0
  So I came in just to get my car scanned because the check engine light came on. So as I’m waiting in line. The associate asked the other guest what they was here for before seeing if I was helped. Then he finally spoke to see if I needed help. As he came to my car he started helping another customer. He scanned my car then proceeded to tell me can I take the scanning machine in the store and someone will help me to print the paperwork out. It took about 5 mins for someone to come and help. Sad an terrible service. You prioritize and not take every customer at once. While 2 other associates were running in and out of the store. Needs new management. I will be back to see if anything has changed. I shouldn’t have to resort to going to the other side of town
• JK

  Jessica Knoll

  Apr 10, 2026
  5.0
  We were on vacation trying to leave DC to head home. We had a dead battery and got it jumped at the hotel and headed straight to this Auto Zone store. Daryl was fantastic! He was very knowledgeable and was quick to diagnose and replace the battery. All the other staff members were friendly and welcoming but it was Daryl that saved the day. Thank you!!!
• JB

  James Byrum

  Apr 9, 2026
  5.0
  Aye! Shout out the mobile mechanic couple, they gave us a lift back to our car and helped us out. It was one of the highlights to our trip which turned into to us getting stranded. They went beyond for us, they deserve so much more! Thank you again, Coco.
• SB

  Sarah Brunk

  Mar 26, 2026
  1.0
  I went and bought a battery and put down the deposit to recycle my old battery. A few days later I came in with my receipt and items I wanted to return. The lady with bright red hair helped me and instead of concentrating on the return I was doing; she seemed more concerned about a random shopping 🛒 that I found on the sidewalk then she was about doing my return. I used the random shopping cart to help me get the battery into the store as I am a lady in her 50s. I just thought she could of asked me how I was doing today or something positive and polite. Like how are you today, or at the bare minimum a hello. Instead she chose to give me a inquisition on how I found a shopping 🛒. No greeting. So not sure about the training of staff but something needs to be improved as to a basic greeting of customers that shop and do returns in that location.

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