Enterprise Rent-A-Car

4.2
264 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

1925 S Queen St, York, PA
17403, United States
(717) 845-6081
https://www.enterprise.com/en/car-rental/locations/us/pa/york-s-queen-st-5705.html
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About

Car Rental AgencyVan Rental
Need a rental car in York, PA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our York South Queen Street location today.

Location

Enterprise Rent-A-Car
1925 S Queen St, York, PA
17403, United States

Hours

Reviews

4.2
264 reviews
5 stars
179
4 stars
33
3 stars
11
2 stars
6
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to accommodate needs.

Reservation Issues

Several reviews mentioned problems with reservations, including last-minute cancellations and unavailability of requested vehicles.

Rental Experience

Most customers reported a smooth and efficient rental process, with quick pick-up and drop-off times.

Vehicle Condition

While many noted that vehicles were clean and well-maintained, some customers reported issues with vehicle readiness and cleanliness.

Communication Problems

A number of customers expressed frustration with communication, both in terms of reservation confirmations and staff responsiveness.
  • DS
    Deborah Sterner
    Nov 15, 2025
    5.0
    Everyone was very easy to work with.
  • DM
    Danielle McAllister
    Oct 15, 2025
    5.0
    Love this location! My husband and I always rent a vehicle when going out of town on long road trips and this is by far my favorite Enterprise. The staff are always friendly and make it a priority that I am satisfied. One time after I left, there was an issue with the car and William told me to bring it back and they swapped it out without a problem. I love that every time we show up they have a vehicle ready for us and we are in and out in no time. I will continue to rent from this location.
  • DK
    Donna Kraft
    Oct 11, 2025
    5.0
    Ì had a wonderful exsperiance at the queen street facility in york pa
  • PH
    Paul Hall
    Oct 9, 2025
    5.0
    Friendly staff and the vehicle was ready before my scheduled pickup which afforded me to leave earlier than planned.
  • MK
    mark king
    Oct 1, 2025
    1.0
    Trying to charge me for a cracked window after driving one mile. They said they knew the glass had a small chip in it. I bring it back and they said it was a different vehicle that had the chip. How convenient. Even though my insurance has a zero deductible on windows, they say it's the policy to take 250 for no reason. Never again.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in York, PA?

Enterprise offers a wide range of vehicles including rental cars, vans, and luxury cars to meet various needs whether for errands or weekend getaways.

Where is Enterprise Rent-A-Car located in York, PA?

Enterprise Rent-A-Car is located at 1925 S Queen St, York, PA 17403, USA.