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Enterprise Rent-A-Car

4.2
(219 reviews)
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Business Details

1170 Mae Street, Hummelstown, PA
17036, United States
(717) 533-3099
https://www.enterprise.com/en/car-rental/locations/us/pa/hershey-5763.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Hummelstown, PA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Hershey location today.

Location

Enterprise Rent-A-Car
1170 Mae Street, Hummelstown, PA
17036, United States

Hours

Reviews

4.2
219 reviews
5 stars
163
4 stars
15
3 stars
3
2 stars
8
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional service provided by the staff, highlighting their willingness to assist and accommodate needs.

Reservation Issues

Several reviews mentioned problems with reservations, including unavailability of reserved vehicles and miscommunication regarding vehicle options.

Vehicle Condition

Feedback indicated mixed experiences with vehicle cleanliness and condition, with some customers receiving cars that were not properly cleaned or had unpleasant odors.

Efficiency

While many customers appreciated the quick and efficient service, some reported long wait times and disorganization at the location.
  • JF
    jammie fink
    Feb 19, 2026
    1.0
    They always do a walk around the vehicle at pick up not this employee said initial here here and here I took my debit card insurance information Driver's license information and handed me over the key. He said that white SUV out there that's the one you'll be driving today. So my son and I walked around the vehicle. Documented evwrything inside outside the vehicle. video recorded, I took pictures. I always had someone walk through. I'm walking around document the fuel. I took pictures documented it for myself. Very disappointing, very disappointed it has issues nobody came out to check while we did a full 360 on the vehicle. So we'll see how drop off goes when I drop it off in March. Pick-up has not a good experience. They never greeted us the 3 guys that were in there. They were having their own conversation. Had us waiting at the counter, then he couldn't find his tablet. Not sure I'll be coming back.
  • BC
    Brian Conklin
    Feb 17, 2026
    5.0
    Great experience with Chris and all the Hershey staff, friendly and extremely helpful. Had to take a trip with my boys and car is in the shop, got the vehicle I needed for an incredible rate, and was in and out in a flash.
  • JI
    Javion Isom
    Feb 16, 2026
    1.0
    I got stuck in pa after an accident I Reserved a car online, paid online when I walked in I was told because I have an out of state license to get a rental I’ll need a $300 down payment. Which is fine but he then told me it cannot be a debit card with my name clearly on it, it has to be a credit card. So I put $300 on my credit card… just to be told “oh that’s the minimum, I would need $600 for the hold.” This is ridiculous. I’m now stranded in pa with no way to get a rental car after being a loyal customer for years to this ridiculous company
  • VD
    Vada DiGiuseppe
    Feb 5, 2026
    5.0
    Knowledgeable, professional and courteous employees. I dealt with customer representatives over the phone, as well as, in person and all employees were extremely helpful and patient, explaining everything in detail. Highly recommend Enterprise for a care free rental car experience.
  • ML
    Matt L
    Jan 31, 2026
    1.0
    Issues a lesser car and charge the full price of reserved car. Manager argued the reservation was for the lesser car 3 times.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent from Enterprise Rent-A-Car in Hummelstown, PA?

Enterprise offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.

Where is Enterprise Rent-A-Car located in Hummelstown?

Enterprise Rent-A-Car is located at 1170 Mae Street, Suite 500, Hummelstown, PA 17036.

Brand Certified Facts from Enterprise Rent-A-Car

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