Enterprise Rent-A-Car

4.1
550 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Bensalem, PA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Bensalem location today.

Location

Enterprise Rent-A-Car
3353 Bristol Pike, Bensalem, PA
19020, United States

Hours

Reviews

4.1
550 reviews
5 stars
362
4 stars
62
3 stars
29
2 stars
16
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported poor service and unprofessional behavior from management.

Vehicle Availability

Several customers experienced issues with vehicle availability, including receiving different cars than reserved and long wait times for pickups.

Cleanliness

There are consistent complaints about the cleanliness of vehicles, with many customers noting that cars were not properly cleaned before being rented.

Overall Experience

While many customers had positive experiences and expressed satisfaction with the service, there are significant concerns regarding communication and handling of issues.

Reservation Issues

Multiple reviews highlighted problems with reservations, including overcharging and lack of communication regarding vehicle availability.
  • DW
    David Webb
    2 days ago
    5.0
    The staff at both jobs locations were excellent. Always a friendly face and communication! Great place to rent a vehicle for your needs.
  • HA
    Harmony A
    4 days ago
    5.0
    I’ve never had such a smooth experience of renting a car! The rates are good, they had a nice selection & their great staff helped me find the perfect rental. I’m very happy with my experience & now have a go-to spot for the next time I rent a car.
  • PK
    Patricia Kamara
    Nov 16, 2025
    5.0
    Thank you enterprise for the customer service and accommodating all my needs
  • MS
    Matthew Snyder
    Nov 13, 2025
    1.0
    Received a citation for $300 from enterprise on 11/12/25. The offense date was 9/10/25 and clearly states on the back you have 30 days to appeal. So, since it was over 30 days, I'm unable to appeal. The video evidence clearly shows the rental car I was in going past a school bus when the bus was completely stopped and the stop sign was not out. Also, the bus only stopped for 3 seconds in the video, so was clearly not stopping to let children out. The frustrating part is receiving this 2 months later, being unable to appeal, and enterprise charging me $300 for the ticket and a $25 admin fee. All this for something that the video evidence clearly shows I did not do. Will never use enterprise again.
  • CS
    Chirayu Shah
    Nov 12, 2025
    5.0
    Overall a very good experience. Very convenient location and very helpful sales associate (Kevin). If I have a need to rent a car, I will do business with Enterprise Car Rental on Bristol Pike of Bensalem, PA. 👍👍

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Bensalem, PA?

Enterprise Rent-A-Car in Bensalem offers a wide range of vehicles including cars, vans, and luxury rentals to suit various needs.

Where is Enterprise Rent-A-Car located in Bensalem?

The Enterprise Rent-A-Car location is at 3353 Bristol Pike, Bensalem, PA 19020.