Enterprise Rent-A-Car

Reviews

• CH

  Cynthia “Cindy” Hluchan

  4 days ago
  5.0
  Got a rental for almost 2 weeks whole my car was being repaired from an accident. Bensalem Enterprise Rent-A-Car is a great place to get a car from. 2025 Ford Escape, ran great. Customer service to tier . If you can't get an answer on the phone just go in they're great!
• KB

  Kelli Buck

  4 days ago
  1.0
  so i’ve rented from enterprise many of times, even this location, i even bought my audi from enterprise. i have had nothing but wonderful interactions, until yesterday, and hear me out im an adult and can take accountability for things that are my fault, but also the girl regina could of been a lot more professional. i go to pick up my car, i had my amex which has a specific limit, well when i get there im told theres a 400 dollar holding fee… ok again not a problem i asked if i can put the car on my amex, and the rest on my debit. she said no… i said ok, well can i put it on my debit she said no. she said try and call someone who can put it all on their card. so obviously i’m fluster (and if she would of just calmly explained it, like the girl from the langhorne store it would have been different) so i ask to speak to someone else, and i guess the manager shane comes over and he’s no help either cause i guess the saw they couldn’t do anything with me. this is where i feel extremely disrespected and ended up walking out cause… im known for my temper. regina goes to call someone so i can speak to someone else… hangs up and says “it’s not worth my time” it was 530pm i get it you want to go home, but be so for real.
• KM

  Kevin McGrorty

  Jun 19, 2026
  5.0
  The girls working the day I picked up my rental were professional, friendly and extremely courteous. The manager was Bailey. I apologize for forgetting the young lady who helped me, but she was outstanding, friendly, funny and a credit to her job. Because of these two young ladies I highly recommend this particular Enterprise location. Thank you for your help.
• AW

  Antonio Williams

  Jun 9, 2026
  1.0
  The management at this location needs a serious lesson in basic customer service. It is 2026, and there is absolutely no room for this kind of rude, dismissive behavior. My girlfriend and I were returning our rental car, and while she waited outside, the manager (Lazar) and another employee simply stood around staring at her instead of offering a simple greeting or stepping up to help. When our Uber arrived, I went inside to finally get things moving. I want to give a massive shoutout to the young gentleman working the floor—he was the ONLY person in the entire building who had the basic decency to look me in the eye, acknowledge my existence, and politely let me know he would be right with me. He is out there working hard and providing excellent customer service while the managers just stand around watching their customers wait. Five stars to that young man for knowing how to treat people, and zero stars to the management.
• TM

  Tiphani McKee

  May 29, 2026
  1.0
  I wish zero stars was an option. Gave me a car that had been in an obvious accident with a bad tire. Why was this car still being rented and not getting fixed? I admit I accepted the car because I was in a rush and I didn’t stand up for myself. I’m standing up for myself now!!! Waiting nearly 2 hours with a flat tire in the pouring rain could have been prevented. I guess who cares about my family’s safety. An “agent” called 5 days later to ask when I’m returning the car. Yes 5 days. Put me on hold for 20 minutes then hung up on me. I never received a call back. I had to keep calling for almost an hour to speak to another agent because someone was picking up the phone and immediately putting me on hold. They did that 5 times. I had to keep calling to make sure my rental was closed out. I still don’t have my receipt. This company has been around too long to still be making these kind of mistakes.

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