Need a rental car in Altoona, PA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Altoona location today.
Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.
Reservation Issues
Several reviews mentioned problems with honoring reservations, including customers being left without vehicles despite confirmed bookings.
Vehicle Quality
Customers generally reported satisfaction with the cleanliness and condition of the rental vehicles.
Mixed Experiences
While many had positive experiences, there were notable complaints about rude staff and poor customer service in certain situations.
WG
William Griffin
4 days ago
1.0
Online reservations mean absolutely nothing. The last two times we reserved online, the most recent we only found out because we called to ask a question and the time before that we had reserved online just to show up the morning of our trip and be told "oh sorry we don't have anything" no phone call or anything to tell us.
...edit so they responded to this pretended to care but I did call the local office and call corporate and can assure you they dont care and its comforting and discomfting to read others had the same experience but end of the day DO NOT COUNT ON ENTERPRISE WHEN YOU NEED A RENTAL! I'll change this when they prove otherwise
So far just the typical scripted (probably AI response)
KG
Keystone Guardian
4 days ago
5.0
The staff at this place are always awesome. Great customer service and always willing to help you out. In my opinion one of the best Enterprise rental car offices you could possibly deal with!! Great job and thank you for everything!! Highly recommended!
(Tyson)
AM
Adam McGinnis
Feb 20, 2026
5.0
The Altoona location was accommodating from start to finish. The vehicle was clean and nearly new. My week with the rental was smooth, and they returned me to my vehicle at the garage.
I will utilize Enterprise again without hesitation.
KL
Kurtis Lowe
Feb 15, 2026
5.0
I had a great experience with Enterprise from start to finish. The rental process was smooth, and the staff was professional and easy to work with the entire time.
Anytime I needed assistance, I dealt with Dominic, and he was outstanding. He was knowledgeable, patient, professional, and genuinely a pleasure to speak with. He handled everything efficiently and made what could have been a stressful situation much easier.
While I would have preferred a vehicle with similar space and four-wheel-drive capability as my personal vehicle, the overall service and customer care more than made up for it. I truly appreciate the professionalism and would absolutely rent from this location again.
RL
Richard Latker
Feb 9, 2026
1.0
We had been loyal to Enterprise over the years, but they have left us stranded for the last time. Booking a vehicle on the company website is meaningless. It has now been three times in five years that Enterprise has unilaterally cancelled a reservation for lack of inventory. The company literally takes bookings for vehicles they don't have. (This review is targeted specifically at the Altoona location.)