Enterprise Rent-A-Car

Reviews

• WG

  William Griffin

  4 days ago
  1.0
  Online reservations mean absolutely nothing. The last two times we reserved online, the most recent we only found out because we called to ask a question and the time before that we had reserved online just to show up the morning of our trip and be told "oh sorry we don't have anything" no phone call or anything to tell us. ...edit so they responded to this pretended to care but I did call the local office and call corporate and can assure you they dont care and its comforting and discomfting to read others had the same experience but end of the day DO NOT COUNT ON ENTERPRISE WHEN YOU NEED A RENTAL! I'll change this when they prove otherwise So far just the typical scripted (probably AI response)
• KG

  Keystone Guardian

  4 days ago
  5.0
  The staff at this place are always awesome. Great customer service and always willing to help you out. In my opinion one of the best Enterprise rental car offices you could possibly deal with!! Great job and thank you for everything!! Highly recommended! (Tyson)
• AM

  Adam McGinnis

  Feb 20, 2026
  5.0
  The Altoona location was accommodating from start to finish. The vehicle was clean and nearly new. My week with the rental was smooth, and they returned me to my vehicle at the garage. I will utilize Enterprise again without hesitation.
• KL

  Kurtis Lowe

  Feb 15, 2026
  5.0
  I had a great experience with Enterprise from start to finish. The rental process was smooth, and the staff was professional and easy to work with the entire time. Anytime I needed assistance, I dealt with Dominic, and he was outstanding. He was knowledgeable, patient, professional, and genuinely a pleasure to speak with. He handled everything efficiently and made what could have been a stressful situation much easier. While I would have preferred a vehicle with similar space and four-wheel-drive capability as my personal vehicle, the overall service and customer care more than made up for it. I truly appreciate the professionalism and would absolutely rent from this location again.
• RL

  Richard Latker

  Feb 9, 2026
  1.0
  We had been loyal to Enterprise over the years, but they have left us stranded for the last time. Booking a vehicle on the company website is meaningless. It has now been three times in five years that Enterprise has unilaterally cancelled a reservation for lack of inventory. The company literally takes bookings for vehicles they don't have. (This review is targeted specifically at the Altoona location.)

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