Audi Creve Coeur

Reviews

• PT

  Paul Tietz

  3 days ago
  5.0
  I’ve purchased 6 cars from this dealership over the years and most recently 2 with Sofia McCormick. Sofia is an amazing customer-first sales professional. She’s caring, empathetic, honest, and a joy to work with. She really goes the extra mile for her clients. What I really appreciate about Sofia is her great communication. She’s always there when needed. I can’t recommend her enough.
• CW

  Courtney White

  Jul 31, 2026
  5.0
  Brent was extremely professional and provided outstanding service. He was knowledgeable, helpful, and made the entire process easy. I truly appreciate all of his help and would definitely recommend working with him if you need assistance from the service department!
• JB

  justin b

  Jul 30, 2026
  5.0
  Just wanted to say thank you to all the staff that worked so hard to make sure I left with the car I wanted my sales associate Chris Mutter and as well Devin Lauren as well as Eric the best place to go if you want a good reliable Luxury Vehicle
• AS

  Aryan Purru Sohal

  Jul 18, 2026
  5.0
  I had an outstanding experience at Audi Creve Coeur, and Mike Caros made the entire process smooth, transparent, and completely stress-free. From the moment I walked in, he was professional, knowledgeable, and genuinely focused on making sure I found the right vehicle for my needs rather than simply making a sale. He took the time to answer every question, explained all of my options clearly, and made sure everything was exactly as promised. The level of communication, honesty, and attention to detail truly set this dealership apart. If you're looking for an Audi in the St. Louis area, I highly recommend Audi Creve Coeur and Mike Caros. They deliver a first-class customer experience and make buying a car enjoyable from start to finish. I wouldn't hesitate to recommend them to friends and family.
• JR

  James Rogers

  Jul 11, 2026
  1.0
  Take note, everyone such as me giving the low reviews are due to the service department after a couple years of ownership. Not a bad dealer to buy from just don't take your car here for any issues, especially after car is paid off or after standard warranty ends. Terrible customer service from the service front desk. Last time the guy up front told me a refresh of my navigation would cost 100s and need a USB stick flash. Figured it out on Google and update was free over the air. How could they have someone working up front in the service department give such bad and untrue information? Next time I took it in over malfunctioning 2ndary air system which on Audis own website is covered by an extended 10 year 120,000 special extended warranty. I was told once I drove an hour there that there is no such warranty and repair to remove carbon from injectors would be 3 grand. I told Adam the service representative they wasted my time as they could have told me they won't honor the warranty by Audi over the phone. Two hours and gas to go there for them to tell me something they could have done over the phone is inexcusable. Even if I have to pay for it out of pocket I won't give this dealership another dime of my money. His attitude was terrible, confrontational from the start raising his voice and escalating the interaction with his surely and unfriendly attitude. They will treat you nice the first year of ownership then steadily give you worse attitude and service as time goes on. I guess they get mad if you don't buy a new car every year from them. Try another dealership or don't buy an Audi and save yourself some grief. The gatekeepers at the service desk are incompetent, unknowledgeable and are the opposite of customer friendly.