Cinemark Totem Lake Kirkland and XD

Reviews

• JJ

  Jitin Jacob

  May 5, 2026
  5.0
  Amazing experience! It has seat reclainers and good seating. Please release more Malayalam movies to this theatre it will be more convenient. Thank you
• MM

  Monica

  Apr 30, 2026
  5.0
  Very nice theater! The entire area has a nice family friendly vibe!!
• VG

  Vicky Ghera

  Apr 26, 2026
  1.0
  It’s always interesting to see how a business defines “customer service,” and our recent experience at Cinemark was rather enlightening. My toddler urgently needed to use the bathroom, and when my husband took him inside, an employee named Leon who I’m assuming is a manager decided the priority was tickets, not a small child about to have an accident. Rather than showing basic discretion or humanity, Leon leaned into a rigid “I’m the manager what I say goes” mindset complete with unnecessary attitude. What’s especially concerning isn’t just the policy, but the complete lack of judgment in applying it. Denying a toddler access to a restroom isn’t professionalism it’s poor decision making dressed up as policy enforcement. It ultimately took another staff member stepping in with a bit of common sense to allow my child to use the restroom. If this is the standard of leadership and service being upheld, that’s genuinely disappointing. There’s a clear difference between enforcing rules and demonstrating basic human decency and this missed the mark entirely. I can only imagine what other poor decision making is happening amongst the staff. Safe to say we won’t be back.
• JM

  Jake Maul

  Apr 15, 2026
  4.0
  Cinemark is a solid theater overall, definitely a good place to catch a movie. The seats were comfortable, the screen quality was great, and the sound system really made a difference — especially for a movie like Project Hail Mary, which relies a lot on atmosphere and detail. The staff were fine, nothing special but no issues either. Snacks were what you’d expect — a bit overpriced, but that’s pretty standard for any movie theater. Only reason I’m giving 4 stars instead of 5 is that the theater could’ve been a bit cleaner, and the overall experience didn’t feel “premium,” just good and reliable. Still, I’d come back again without thinking twice.
• SM

  Swati Mehta

  Apr 10, 2026
  5.0
  As wheelchair companions seats I liked that theater has an reclining seats, so even when you are watching it up close you can enjoy the movie without cranking your neck.

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