The Reserve is the newest event space at The Refinery, opening in June 2021. This space is located at 380 Missouri Avenue, Jeffersonville, IN 47130. Designed as an intimate event space at approximately 2400 square feet, max capacity for a seated dinner is 120 guests at tables of ten with room for a dance floor, buffet, bar, and other limited event attractions. This space features an enormous, picturesque, arch window facing South to showcase the Louisville skyline and George Rogers Clark Memorial Bridge. Neutral finishes with modern styling allow for the event space to easily blend with any decor and event type. This space is perfect for intimate wedding receptions, bridal showers, baby showers, and corporate meetings.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.