Starting November 17, Fairmont Scottsdale Princess transforms into The North Pole’s sister city, Christmas at the Princess is where moments become memories. Where 6.5 million twinkling lights illuminate the Sonoran and an array of captivating attractions, including a meet and greet with Santa and six loveable Christmas characters, and activities set the stage for an abundance of joy, laughter, and holiday cheer.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.