Business Details
Unit SU20, Shrewsbury, Shropshire
SY1 1BN, United Kingdom
Certified by hmv • May 24, 2026
+44 8432 210314
Certified by hmv • May 24, 2026
https://hmv.com/store-finder
Certified by hmv • May 24, 2026
About
Certified by hmv • May 24, 2026
Music StoreBooksBook ShopVideo Game Shophmv
hmv is a leading specialist retailer of music, film, games and technology products, with over 120 stores around the UK, offering a wide selection of new release and catalogue titles.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by hmv • May 24, 2026
Hours
Certified by hmv • May 24, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 5:30 PM
Sunday10:30 AM - 4:30 PM
Reviews
4.2
245 reviews
5 stars
134
4 stars
59
3 stars
38
2 stars
6
1 star
8
- MCMax CheshireMay 4, 20261.0Not very nice employee
- JCJohn ColtApr 28, 20265.0The staff have helped foster a wonderful atmosphere! I love the decor present within the shop. It feels like the store has a distinctive character that is really brought to life by all of the unique touches one finds throughout the store! FABULOUS! I enjoyed the selection of music. They played some great songs that really enhanced the atmospheric experience for an ‘old-timer’ like me!
- NWNigel WatsonMar 8, 20265.0Should have 10 Stars. Your Brilliant assistant, who helped me with my choice of Horror Films and he will know who I'm talking about! Here is a clue: Hammer Box sets. I told him I had the same collection. What a bargain though. Hammer at its best The Nanny and Dracula, Prince of Darkness plus a few others. Just brilliant. I want the ultimate, and that's the complete Hammer Horror Collection. Any chance? Great to see LPs, CDs, and DVDs. Coming back to you very soon. Thanks HMV Shrewsbury for all your help, and particularly to your Sales assistant, he knows his stuff. Best Wishes Nigel in Kidderminster and Lee from Stourport.
- AAAilaDec 16, 20255.0One of the best hmvs in my opinion. Very good selection and a nice location. I love it. 5 stars. 🤩
- JFJulie FarmerDec 3, 20255.0Fantastic service from 2 colleagues here yesterday. Thoughtful and professional. Great atmosphere in store too!
Frequently Asked Questions About hmv
How do I cancel my order?
Please return to the store the order was placed with your receipt for a member of staff to assist you further. Our Customer Service team can also check the status of your order - please get in touch through the help centre with your order number, the name used when placing the order and which store the order was placed in.
When will my order arrive in store?
The majority of orders placed in store generally arrive within approximately 7-10* working days, however, delays can sometimes unavoidably occur and it may take longer for an item to be replenished but we'll actively attempt to source your item for a period of 28 days.*Please note that certain items may take longer to source than the average 7-10 days and may take longer to arrive in store.
Do Gift Cards expire?
Gift Cards are valid for 24 months from the date of purchase. If the card is used during this period the expiry date is extended by a further 24 months from the date of the last use.
Use constitutes spending, adding value or simply making a balance enquiry in one of our hmv or FOPP stores, or over the phone using our automated service.
How do I buy/use a Gift Card?
You can purchase a Gift Card at your local hmv or FOPP store. Simply ask a member of staff at the till and they'll be able to add any amount of your choosing up to the value of £250. When spending a gift card, you can use it as part payment and any remaining balance will remain on the card for 24 consecutive months from the date last used. What's also great is you can use a Fopp gift card in all hmv stores and vice versa.
How do I check my Gift Card balance?
Any member of staff in-store will be able to check the balance of your hmv Gift Card. Alternatively, you can call your local store and select option 4 to check the balance over the phone. Details of your local store can be found here: hmv.com/store-finder. Additionally, you can call our customer service line and use our automated service to check and extend a currently active card - simply ring 03333 234 754 and follow the options.
What is your in store returns policy?
We will exchange or refund most items purchased in error, or unwanted gifts, provided that they are returned to any hmv or FOPP store unopened, unused, unworn, and in perfect condition within 21 days of purchase and accompanied by a valid receipt. Some exclusions apply including, but not limited to: store.hmv.com purchases [please visit our online returns articles for more] Gift Cards, Products containing downloadable content including but not limited to UltraViolet codes, Food and beverages, Digital and games credit and subscriptions, PC games. These products are excluded from our Returns Policy and can only be returned in accordance with your statutory rights
Do you offer student, NHS or UK Forces discount?
We do not currently offer any discounts of this nature.
What vouchers/gift cards do you accept?
We currently accept a number of third-party vouchers, including (but not limited to) vouchers issued by Love2shop and any card bearing the Flexecash logo. All vouchers/cards must be within their expiry dates.
What forms of ID do you accept?
We accept Photo Driving Licences and Passports and any cards featuring the PASS (Proof of Age Standards Scheme) hologram, eg. CitizenCard, Connexions Card, Portman Group Card, Validate UK and Young Scot, subject to our discretion.
Can I collect my order at another store?
Orders can not be transferred between stores and will need to be collected from the store it was originally placed.
Is my in store order ready to collect?
If you provided a mobile number when you placed your order, we'll keep you updated by text message at regular intervals should there be any delays and will send you a final text message as soon as your order has arrived at the store and is ready to collect. Alternatively, you can contact the store directly using the store finder - https://www.hmv.com/store-finder
How can I cancel my order at hmv Shrewsbury?
To cancel your order, please return to the store where you placed it with your receipt for assistance. Alternatively, contact the Customer Service team through the help centre with your order details.
When should I expect my in-store order to arrive at hmv Shrewsbury?
Most in-store orders arrive within approximately 7-10 working days, although some items may take longer, up to 28 days as we actively source your product.
Do hmv Gift Cards expire?
Gift Cards are valid for 24 months from purchase. Using the card during this period extends the expiry by another 24 months from the last use.
How do I buy or use a Gift Card at hmv?
Purchase Gift Cards at any hmv or Fopp store by asking staff at the till. They can load amounts up to £250. You can use the card as part payment and the remaining balance will stay active for 24 months from last use.
What is hmv Shrewsbury's in-store returns policy?
Items can be exchanged or refunded if returned unopened, unused, and in perfect condition within 21 days with a valid receipt. Some exclusions apply, such as digital content and Gift Cards.
Which payment methods does hmv Shrewsbury accept?
We accept American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa.
What are the opening hours of hmv Shrewsbury?
The store is open Monday to Saturday from 09:00 to 17:30, and Sunday from 10:30 to 16:30.
Can I collect my order from a different hmv store?
No, orders must be collected from the store where they were originally placed as transfers are not possible.
What nearby stores can I visit along with hmv Shrewsbury?
Nearby stores include Game Shrewsbury, Tubeway Records for music needs, and The Perfume Shop if you're looking for fragrances. This makes your visit versatile and convenient.
Are there any nearby amenities to help with your visit to hmv Shrewsbury?
Yes, the Nationwide Building Society is close by for banking needs, and the Evri ParcelShop offers convenient courier and delivery services. Both can assist you during your shopping trip.
What places nearby hmv Shrewsbury are good to visit before or after shopping?
You might enjoy a treat at Hotel Chocolat for chocolates and drinks or relax at Frankie’s CAFE nearby to enjoy a coffee or meal before or after your visit.
Brand Certified Facts from hmv
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