Premium Tools is a part of the Drilling Tools International group of companies and is dedicated to providing its customers with the best service in the industry. Our mission is to supply our customers with the best tools and personnel in the North American market dedicated to operational success with a strict focus on safety.
Our engineers can help provide the proper tools for your drilling program. We have field experience in virtually all major drilling areas and an in-depth knowledge of the conditions found there. We pride ourselves on being your valuable partner and have developed a solid working relationship with our customers in all key operating areas.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.