Founded in 1982, EMS is one of the largest domestic distributors of Custom and Standard Aluminum Extrusions and sheet products. We are committed to DELIVERING MORE - innovation, value, and solutions to meet your evolving needs. As industry leaders, we embrace new technologies, build long-term partnerships, and deliver tailored solutions.
EMS Texas opened in Houston, TX in 1995. After multiple expansions, it currently stands at 144,000 square feet, and now features Machining capabilities. Growth has since continued with a new location in Dallas, and another in Louisiana that includes storm shutter manufacturing.
The TX Region serves the Southwestern United States, Mexico and Central America.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.