Helena has been awarded the U.S. Secretary of Commerce "E" Award for excellence in contributing to the American economy through export operations. With hundreds of laboratory products and more than 40 registered patents, Helena continues to be a market leader in the development of new diagnostic tests.
Milestones:
- Rigid support Titan III cellulose acetate revolutionized clinical electrophoresis
- Quick Quant II - First laboratory instrument to use a microprocessor
- The first use of a personal computer in clinical diagnostic instrument
- Introduced the concept of the CK/LD Cardiac Profile
- First FDA approved diagnostic test for HDL, LDL, and VLDL
- First approved test for HbA1
- The first use of artificial intelligence in clinical labs
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.