The Matagorda Complex for Lyondell Chemical Company’s Equistar business produces high-density polyethylene (HDPE) plastic resins. The Matagorda Complex is one of the largest polymer facilities within the LyondellBasell companies. These resins are converted by our customers into consumer products. These include housewares, building materials, automotive parts, packaging for food and personal care items and grocery bags.
The Matagorda Complex is located off Texas Highway 60 approximately 13 miles south of Bay City. The facility encompasses about 2,100 acres.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.