Kalsec® captures the best nature has to offer by providing innovative spice and herb flavor extracts, colors, antioxidants and advanced hop products. As an industry leader, we utilize the skills, experience and knowledge of our employees to create ingredients that make products look better, taste better and last longer. Kalsec® has remained family owned and provides localized support to our global customers. Trusted since 1958, Kalsec is committed to providing value to the food and beverage industry for the next 100 years. Headquartered in Kalamazoo, MI USA, Kalsec has facilities in North America, Europe and Asia.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.