Marubeni-Itochu Steel America Inc. (MISA) is a fully integrated Network of metal processing facilities and sales and service offices strategically located in the United States, Canada and Mexico with liaison offices in South America. MISA comes from the merger of the steel divisions of two of Japan's largest general trading companies – ITOCHU Corporation and Marubeni Corporation. The merger established a global leader in the iron and steel product sector. MISA has grown since its creation in 2001. Our name is symbolic of a lean, responsive and flexible company. It unites the strengths and skills of our subsidiaries and affiliates; and it reflects our passion to meet the steel logistics and metal processing needs of your company.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.