Tiffany & Co.

評論

• GV

  Giselle Vilkomir

  Aug 21, 2026
  1.0
  I came in with a broken bracelet. I bought that bracelet for quite a bit of money that I saved up for over years of working. They can care less. They charged me 1k to get it fixed and so I started questioning why so high if it’s a faulty design? I was asked to leave by one of the blonde employees for not being “calm enough” for there store. Respectfully, if you were charged for damage that wasn’t your fault you would also have this reaction. Absolutely awful service. They couldn’t even find the bracelet I gave them for the estimate!!!! How insane…
• WW

  Worldpeace

  Jan 26, 2024
  5.0
  Welcoming and great customer service for ring picking
• GR

  Gretchen Rutan

  Jul 17, 2021
  1.0
  We bought my daughter a necklace for Christmas so a little over six months ago. My daughter mentioned the clasp was not staying shut so I figured I would pop in Tiffany’s while we were upgrading her phone at the Apples store across the way. As soon as I walked into the ghost town, I was greeted by the woman at the desk. She was friendly enough but when I asked if they could take a look at it, I felt like she was giving me the runaround. Finally she said they would look at it and see what they could do. When I came back they said they would need to send it out for repair. The man that wrote up the slip was soooo snobby and annoyed. But I was even more shocked when they said it cost $110. I remember when Tiffany’s stood by their brand and went above and beyond to satisfy their customers. Definitely not the case anymore. So we went up stairs to The Goldsmith at Chestnut Hill. Gold spring clasp on the spot, $30 - super nice!! I wanted to buy earrings just because of the level of service!