QS
qingqing Shan
Jun 7, 2026
The food was delicious and the service was good, but I was disappointed to see an additional 3% “Infrastructure Charge” added to the bill. This fee was not clearly communicated beforehand and feels like a hidden surcharge on top of the menu prices, tax, and automatic gratuity for large parties.
Restaurants should price their menu items transparently rather than adding unexpected fees at checkout. I enjoyed the meal, but the extra charge left a negative impression.
The food is one thing, but the checkout experience was truly impressive.
There was an unexpected 3% “infrastructure fee” added to our bill. When we asked what it was for, the staff first said it was for renovations. After we refused to pay that fee, the explanation suddenly changed to a credit card fee.
So which one is it — a renovation fee, a credit card fee, or just an extra charge with a flexible explanation depending on how the customer reacts?
If the restaurant needs to charge additional fees, that should be clearly disclosed on the menu, the bill, or before customers order — not discovered at the end of the meal. What made it worse was that the staff gave two different explanations for the same charge.
A friendly reminder to future customers: please check your bill carefully, especially for the 3% “infrastructure fee.” Otherwise, you may unknowingly be contributing to their “infrastructure project” after dinner.
RM
Rebecca Martin
Jun 6, 2026
Absolutely spectacular fried noodles with beef (Korma Chop). And I've never liked any cake as much as I loved this honey cake. The Signature Fried Noodle had overcooked noodles, but it was also as hot as if it was boiling only seconds ago, and deliciously spicy, so still great. I'm going to have dreams about the Korma Chop though.
If you want to experience a cuisine that carries history, culture, and soul in every bite, I highly recommend Dolan Uyghur Restaurant. This place is more than just a restaurant — it feels like a cultural journey through the Silk Road. The atmosphere is warm and authentic, and the food is filled with rich spices, handmade noodles, and flavors that stay with you long after the meal.
What I loved most is how the restaurant reflects the beauty of Uyghur culture through both hospitality and food. The hand-pulled noodles, kebabs, and traditional dishes are made with care and passion. Their tea alone feels comforting and healing. As someone who believes food should slow people down and bring them together, this place truly resonates with my philosophy.
The experience reminded me that food is not only about eating — it is about storytelling, memories, culture, and connection. Whether you are exploring a new cuisine for the first time or already love Central Asian flavors, this restaurant offers something unique and meaningful. The cozy ambiance and friendly service make it a place where you want to stay longer and enjoy the moment. Highly recommended for anyone who appreciates authentic food and cultural experiences.
EC
Elmar Chakhtakhtinski
May 10, 2026
This was an awful experience. Not sure if we hit a particularly bad day, as we saw so many great reviews and were eager to visit this restaurant.
We had a party of nine people with a reservation and ordered many different dishes. The food was so-so. Laghman (beef and chicken in 2 different shared orders) tasted pre-fabricated, with sauce and toppings lacking in flavor and taste. The samosas were super dry, particularly the meat one. The tandoori lamb was also on a drier side, with no hint of any charcoal flavor, suggesting that the “tandoori” was an over-the-stove frying pan or a kitchen oven. Pilaf was good, and the beef tongue and tripe dish very tasty.
But the main disappointment was the service, to the brink of wanting to stand up and leave. It started a little slow, when a waiter came to the table after 5-10 min and asked about drinks and answered questions. Things quickly deteriorated afterward. The orders came in random sequence, some with huge delays. Waiters confused orders and were nowhere to be found to ask for water or status of an order. The to-go (pickup) clients seemed to take priority over the dine-in guests. The irony was that most of the time during our prolonged (not by our choice) dinner they had several waiters and only a handful of tables busy with patrons.
We had a birthday in our party, so the kids wanted desserts for the occasion (the adults were too distressed by the quality of food and service to join in that endeavor). It took well over 15 min to get a waiter who could be asked for desserts. And he brought wrong ones, so we had to send it back. After waiting for another 10-15 min, we got the sweets by ourselves from the dessert stand, as we were sitting nearby. The waiter finally came and asked if we still wanted the desserts. His reaction to finding out that we grabbed them by ourselves was telling, with no regret that they were not properly served. Our bill came first without desserts on it. When we asked the server he said that he simply forgot to include them and added the desserts. We paid the bill with a 20% obligatory (and profoundly unearned) tip for “large parties”, got up and left, doubtful that we ever would come back.