Horrible customer service. I bought a fendi necklace at a different location and had allergic reaction to it. Wanted to return - even credit was ok. But the sales associates were very defensive and did not want to help at all- told me it’s up to the manager who never called back. The manager is never at the store on weekend,
Left messages for her on the store call line and actually walked into the store and left my information - still no call back.
GM
Godfrey Muscat
May 25, 2026
1.0
Fendi Amricana has the worst customer service.
Brand new $ 995.00 sneakers wore it twice the zipper broke. They will not take back or replace .
The want to send out to repair it and it takes 6 to 8 weeks.
Just bought it for last Christmas.