Holiday Inn Express Waikiki by IHG

評論

• TF

  Tom Ford

  2 days ago
  1.0
  Don’t do it! Rooms are tiny and use outdated external A/C that is dusty and positioned right to side of face while laying in bed. Service ok but caught a very rude front staff member that pointed out I should have somehow known they do room audits 2am so to have advised them my arrival ETA to avoid delay in check-in 🤯😩. Pool is dirty with sand and salty water, Ai pics of pool area should be illegal. Parking is hassle and fills up.
• RV

  R V

  6 days ago
  3.0
  **Leider das schlechteste Holiday Inn, in dem wir je waren** Die Lage des Hotels ist wirklich super und auch das Personal war sehr freundlich. Besonders positiv fanden wir, dass wir unser Zimmer schon früher beziehen durften. Die Zimmer sind zwar recht klein, was für uns persönlich aber kein Problem war. Allerdings ist die Situation mit den Aufzügen eine absolute Katastrophe und auch die Dusche im Zimmer war furchtbar. Die größte Enttäuschung war jedoch das Frühstück. Das Essen war unglaublich schlecht, sodass wir die letzten Tage überhaupt nicht mehr zum Frühstück gegangen sind. Dazu kamen ein unglaubliches Chaos und ein ständiges Gedränge im viel zu kleinen Frühstücksbereich. Von einem entspannten Start in den Tag konnte keine Rede sein. Wir haben bereits in sehr vielen Holiday Inn Hotels in verschiedenen Ländern übernachtet und waren mit dem Frühstück bisher immer sehr zufrieden. Umso enttäuschender war die Erfahrung in diesem Hotel. Auch das WLAN war ausgesprochen schlecht. Es war nicht einmal möglich, auf unserem Tablet einen Film anzusehen, da die Verbindung dafür viel zu schlecht war. **Unser Fazit:** Trotz der tollen Lage und des freundlichen Personals war dies mit Abstand das schlechteste Holiday Inn, in dem wir jemals übernachtet haben. Besonders das miserable Frühstück und die chaotischen Zustände im Frühstücksbereich waren eine riesige Enttäuschung. Wir würden dieses Hotel nicht noch einmal buchen.
• SW

  Steven Wang

  Sep 29, 2026
  2.0
  Disappointing housekeeping experience. We stayed at Holiday Inn Express Waikiki for four nights (Sep 25–29) and had two rooms, 1107 and 1408, for our family. On our last night, September 28, we returned to the hotel and found that neither of our two rooms had been serviced at all. Both rooms looked exactly as we had left them in the morning — beds unmade, towels untouched, and no cleaning or room refresh whatsoever. I understand that housekeeping can occasionally miss a room, but having both rooms completely missed on the same day was very disappointing and not what I would expect from an IHG property. I hope the hotel can improve its housekeeping management and quality control.
• JH

  John Hood

  Sep 25, 2026
  3.0
  The views can be fantastic, especially from the higher floors. Usual great hospitality from the staff and a nice little snack shop. However, be warned. This isn't a standard IHG property. It's an old building they adopted. The elevators frequently have a several minute wait. The rooms are super tiny. Like 2 people max kind of tiny. The AC in the rooms is a random window unit from Walmart, not a proper one built into the wall. The parking is horrible. Super low ceilings. Like can't open a hatchback Honda Civic all the way low. And they only have like maybe 60 spots for 44 floors of rooms. Over 20 of those spots were closed when I arrived tonight. If you can't find a spot in their garage, it's a shrug and a little slip of paper telling you your options are 4 blocks away for $50 (cash only) or two block away for "Between 60 and 80 dollars" I checked, the valet said $70. If you don't have a vehicle and the price is competitive (as it often is) then they're probably worth it. If you have a vehicle, especially anything larger than a mid size four door, I'd recommend looking elsewhere. I had to cancel a 5 night stay due to lack of parking and the property not having any luggage carts. Not usually an issue, but again, they frequently have a long wait for the elevator and I would have to make 4+ trips. One last note, if you're like me and stay at IHG propertys often enough to have several suite upgrades, be warned that they're all on the 25th floor. They have six elevators. None of them go to 25. You have to go to 26 and drag your luggage down a flight of stairs. Yes, seriously.
• UU

  Umoja

  Sep 24, 2026
  4.0
  My wife and I stayed at this hotel for five days in the middle of September and overall is was a solid hotel. There is much to like about the hotel. The breakfast buffet was very good. The room was quite small but had everything we needed (comfortable bed and pillows, full size safe, good size refrigerator, microwave). All hotels in Waikiki charge a resort fee of about $40 per day. This hotel is no exception. I can see where this resort fee goes as they have a put-put golf on the 5th floor, small pool, large chessboard, corn hole, horse shoes and ping pong. I feel like they are putting the resort fee to use, unlike other hotels in the area. The only negative was some of the bath towels smelled like dog. Someone may have given their pooch a bath and used the bath towel to dry. The hotel may not have used a quality detergent to wash the canine smell from the towels. Otherwise this hotel was spot on. Pic below is the view of Ala Wai canal from the room.