Best Western Plus Graham Inn

Avaliações

• WW

  WolvenTheWolf

  5 days ago
  3.0
  Leaving a review for my fellow people, the employees were nice but my main complaints is the state of the room, now it wasn't too bad it was decent enough but the door handle to the room came off the door with no resistance (just the handle not the whole assembly and hey atleast you dont need a do not disturb sign) and the bathtub had some pretty bad unsightly rust showing in the front of the bath tub also found a dead cockroach in one of the drawers, and last but not least sadly, at least the day I was there no pancakes in the morning , they had other stuff like cereal, eggs and sausage etc but wanted pancakes any how thought that with all this it didnt really equal the price paid ya know
• JT

  Jesse Thoresen

  Jun 29, 2026
  1.0
  Our stay at the Best Western Plus Graham Inn was very disappointing. The condition of the facility was unacceptable, especially considering the price. The bathtub in our room was in terrible condition. The porcelain had been poorly repaired, leaving uneven cracks and raised patches on both the floor and sides of the tub. There was rust and other debris splattered beneath the faucet, damage to the surrounding walls, and mold in the corners. The bathroom door and walls also showed obvious signs of significant water damage. The room also had a noticeable musty odor, adding to the impression that the property has not been properly maintained. Unfortunately, the problems didn't end there. The guest laundry was out of service, which was a major inconvenience since we were in town for a baseball tournament and needed access to laundry facilities. In addition, the hotel's ice machine was broken during our stay, creating yet another unnecessary inconvenience. Like many hotels in the area, this property is significantly overpriced for what it offers. For the same price or even less, you can find hotels in New York City that are cleaner, better maintained, and provide a much higher-quality experience. Based on our stay, I would have a difficult time recommending this property until significant improvements are made.
• SR

  Skandar Reefer

  Jun 17, 2026
  4.0
  Quality staff, easy to find. Bath tub rusting in places not clearly made of metal, definitely needs some maintenance. As a person who prefers to sit and bathe, I find this important.
• HY

  Henrique Y

  May 28, 2026
  5.0
  Best western is nice as always but can I tell something… the front desk, RICHARD, was amazing!!! Think about someone that goes an extra mile to help you…. That’s Richard. I’ll make sure everyone from my company stays on this hotel when traveling around here.
• CL

  Chloe Lorene

  May 24, 2026
  4.0
  I don’t understand how this hotel isn’t rated at least a 4. We have stayed here twice now. Once a couple of years ago, then last night. It’s in a very convenient spot in Graham. It’s easy to get in and out of the parking lot as well. The parking lot isn’t too big, but we have never seen them super packed being a smaller town even on Memorial Day weekend. It’s very clean. The staff are friendly. Everything looks like it’s well kept, and there wasn’t any broken furniture, holes in walls, stains on sheets or bugs etc. Going off on that, our room was clean. We had a microwave, mini fridge, Keurig and the Samsung TV was nice. I believe it was a 40 inch. We also had a room with a single bed, but it was large enough to fit two.. The bathroom was clean, and at first look the shower seemed a little dated but as soon as I turned the water on, that water pressure was insane in a good way. This is actually the best hotel shower I have ever used and it’s nothing super fancy. Just hot water and water pressure that can knock you back like a power/pressure washer if you aren’t careful. It can also be adjusted. Also, the AC unit is adjustable to your preferred temp and it gets pretty cold. For the night owls, they have a pool open until 11pm. We didn’t get to swim, so I don’t have much to say about it. They also have a mini gym, but I didn’t check the hours. Check in is 3pm and check out is 12pm. We had a little hiccup in booking, but the staff were polite, willing to help and straight forward. There wasn’t a hassle fixing the issue. There are only a few things I wish that were different. I wish they had thicker blankets on the bed, especially when you are a cold person married to someone who runs hotter and has to have the AC turned down. I also did not see a vending machine on our floor, just an ice machine. Maybe I missed it, but if there’s not one that would be a useful change. You can still go down stairs and buy snacks at the front desk however. Also, the WiFi is very basic. The speeds we were pulling were 9mbps up and 4mbps down. It might be just enough to run a standard definition show or send an email. If you bring a game console/media device, the WIFI did not like our Xbox. It kept disconnecting. It will hook up to the TV just fine, however you have to use your hotspot for any streaming or games. Other than that, if we had to choose a place to stay in Graham this would be our 1st choice.