I expected much better, especially the day before Sturgis when the hotel should have been prepared for a busy crowd.
The room itself was clean and comfortable, which is the only reason this isn't a one-star review.
When I arrived around 9:00 p.m., the front desk was completely unattended for about 20 minutes. There was no employee in sight, no bell to ring, and at least two other guests were also waiting to check in.
Breakfast the next morning was another disappointment. There was essentially no food left, and nothing was being replenished. Knowing it's one of the busiest weekends of the year, the hotel should have planned accordingly. Running out of breakfast before guests have a chance to eat is unacceptable.
A clean room is appreciated, but poor staffing and lack of preparation made for a frustrating experience. I wouldn't stay here again during a busy event unless these issues are addressed.
B.O. I've stayed at many places even this place a couple of times and the rooms stink like B.O. heck I stayed at a 140 year old hotel in Oregon this week also. That didn't wreak like this (modern) hotel. Yes is nice and clean but definitely not staying here anymore.
The towels and bed sheets appeared to have stains on them. The floor was very dirty. Don't recommend walking with bare feet. The staff was amazingly pleasant and friendly. But for the price, the rooms are for sure not worth it.
JG
Jason Geiman
Jul 12, 2026
Stayed at the Best Western Graham’s in South Dakota and it was a good stay. The room was clean and nice, and while it is an older motel, everything is well kept and up to date. Rooms are comfortable and the place is well maintained. For this area of South Dakota, this is probably one of the nicest hotels you can choose from. If you need a clean, reliable place to stay, this is a solid pick. Would stay again.
LW
Laura Wilmott
Jul 8, 2026
Stopped for a night while making our way out west. What a lovely little place, the pool & playground was perfect for the family, breakfast had something for everyone and Nadine was so sweet and helpful!!