SureStay Plus by Best Western Elizabethtown Lancaster

Avaliações

• EY

  Ezra yoder

  4 days ago
  5.0
  Location was good for our route 🤠. We booked two rooms prior to arrival and front desk was very accommodating with giving us side by side rooms with a connecting door. Marg at the breakfast bar was very friendly and had the fullest all you could want breakfast we've ever seen. What definitely recommend!
• PS

  Phil Sego

  5 days ago
  1.0
  We chose this place only for the location despite the price, but we were greeted with surly staff and ridiculous extra charges. Even if your room is ready, you have to pay an extra $35 to enter your room before 3pm. And if you're 5 minutes for checkout? $50. I've stayed at hotels in dozens of countries around the globe, and this was the most absurd money-grab I've ever seen. The breakfast was ok - the room's carpet was GROSS. In response to the hotel's rationalization of their policies: We arrived after 12 noon. The fact that they DEMANDED payment from the groom's mother for the wedding attendees doesn't change the fact that THEY DEMAND PAYMENT OF $35 EXTRA FOR THOSE ARRIVING BEFORE 3PM. Second of all, it's now pretty clear that their surly staff takes their cues from their manager. I'm sorry that I stayed here - a mistake I will not repeat.
• SR

  shannon realtor

  Aug 27, 2026
  5.0
  Hidden gem! Very clean, very quiet, very good breakfast! Family friendly, and close to local restaurants, shopping and attractions. Clean pool and spa. Very friendly and helpful staff, especially Marg who was so sooo kind to let my kids and I grab breakfast even though we were a bit late. So grateful - we love ya Marg - you made our day!
• RD

  Richard Dixon

  Aug 26, 2026
  5.0
  Best breakfast spread I've seen in years! All the self serve style food you would expect, only prepared with care! Outstanding. Room was decent as well. Pool was small but clean & plenty chlorinated as you would hope. It's a hotel pool after all. Friendly & efficient staff as well. Thank you!
• AR

  AJ Rasheed

  Aug 22, 2026
  3.0
  Cheap hotel outside of Elizabethtown. My room in the 2nd floor smelled slightly of mildew, as did my coworker on the 1st floor. Each room had a dehumidifier in it, so they're aware of the issue. For the cost, a reasonable place to sleep that includes a mini fridge and some of the best water pressure in the shower I've ever experienced.