Best Western Plus Sandusky Hotel & Suites

Avaliações

• KN

  K NM

  5 days ago
  4.0
  Both of the ones that were in the front desk were nice and took great care of us on Thursday. The lady that was taking care of the buffet today however was very rude when I was just trying to tell her the apple juice was empty. No need for the attitude. But the lady that was there previously was very nice. Cant call what they have a pool. Its more of a kiddie pool with jets that people dont seem to know about it. But its called a therapy pool. Its very little. But for the heat we experienced it was good and not many people used it so we got to be in it alone for a while. The gym room was nice. The game room with a few computers was very hot. The location was great since its right by the highway and everything else. No complaints minus the attitude I got today. But besides that we enjoyed our stay. For whatever reason the key card kept messing up. I had to get them fixed 2 times. So that was annoying but I was told they'd be changing the locks. The breakfast was waffles which only had one so prepare to stand in line depending on when you go. Eggs, sausage, muffins, ect. It was ok. Better than nothing.
• KS

  Kristofer Sens

  Jul 2, 2026
  2.0
  They try, their decor is dated but elegant, tile in each hallway, nice seating, large mirrors, but the space is too hot and has a musty odor. Shower was broken, only got water. The air conditioning was barely working in the room, not at all in the breakfast area. The carpeting in the elevator looked like it hadn't been vacuumed in 2026. You walk through the hallways and there's a funky smell and the temperature is 20 degrees higher than the room, and the room is too hot. The curtain to the mirror was falling off on one side. The owner should stay there a few days, take notes and it could be a decent place without too much... Update the heating and cooling or at least get it functioning, contract with a company who specializes in scents for commercial spaces, clean the carpeting, etc. The young lady who checked us in was really, really great, so that's the extra star.
• DM

  Darcy McKeddie

  Jul 1, 2026
  1.0
  On 1st glance, the hotel and room aopear d to be fine. The location was convenient and we had reserved the room so we didn't have to drive a couple of hours home after spending the day at Cedar Point. I always inspect the beds upon entering a hotel room because I'm super paranoid about bedbugs. Well, much to my horror, the mattresses were disgusting and had evidence of a bedbug infestation. We left immediately. My husband told the person at the desk there were bedbugs and she just kept saying "ok, ok". She didn't offer us a different room...not that it would have mattered. We ended up driving home exhausted. I will never stay in nor recommend a hotel that allows those conditions. If you are considering this place...JUST DON'T DO IT.
• TB

  Tracy Billings

  Jun 19, 2026
  3.0
  Do not be fooled by the advertisement that they have an indoor pool and provide FREE breakfast. The pool is extremely small and only 3'9" deep all the way around AND the FREE breakfast is EXACTLY the same EVERY day. A person can only eat eggs, sausage and "some kind of egg/sausage casserole" for so long. We did it for 2 days and then had to eat breakfast elsewhere.
• MM

  Matthew Mcmurray

  Jun 17, 2026
  5.0
  I've been loyal to a still good hotel in sandusky ohio but started getting disappointed in the rooms smelling like pure butt, so decided to give Best Western Plus in Sandusky a chance, and I am THROUGHLY impressed. As you walk in the building has a unique appeal, welcoming setting. The lobby clean and beautiful with drinks and snacks that you can charge to room or pay at desk. To the left of the front desk I was like NO WAY, THE Simpsons Original Arcade game and guest laundry and high speed desktops for your kids that are them p.c. gamers or for anyone that needs to access free Internet in a peaceful setting. I was given a room on a higher level so I had to take the elevator and it was so cool to rise in the elevator as your looking out the glass front side looking over iconic State Route 250.as I entered the room, I was like there's no way this room looks so much better, cleaner and upgraded then where I had been staying at for almost double the price a night. I believe the most welcoming experience was the front desk staff. PROFESSIONAL, POLITE, HELPFUL. I've stayed at hotels all over the U.S.A. and honestly it was the front desk staff that won me over to know when I come over to Sandusky and need to clean peaceful safe and fun environment, I'm going to Best Western Plus on State Route 250 located in Sandusky, Ohio. Bonus, there's a basement! And the only hotel I've ever seen with an indoor swimming pool in the basement weight room, and also gathering center that I could see a beautiful catering company or high scale bar grille placed in there if managed and run right. There's not many times I choose to speak up about good service...but this place naturally earned it!