Really enjoyed our stay at the Best Western in Franconia. The room was clean, the staff was very helpful, and the location was perfect for visiting nearby attractions in the White Mountains. Everything was comfortable and easy from check-in to check-out. We would happily stay here again on our next trip to the area.
We had a great stay at the Best Western in Franconia, NH. The hotel was clean, comfortable, and in a very convenient location for exploring the White Mountains. The staff was friendly and welcoming, and check-in was quick and easy. Our room was spacious and well maintained, and we really appreciated how comfortable the beds were. Overall, it was a great value and we would definitely stay here again!
CL
ch. sh. leifer
Aug 19, 2026
Very clean and nice rooms.
The staff are exceptionally nice end accommodating. Their service is outstanding! this place is highly recommended.
We stayed here with the family and kids we were serviced by Ravi and Roy they were both very professional, Nice, and exceptionally accommodating!
If we visit New Hampshire again this hotel will be our first choice.
GS
Gurpreet Singh
Aug 16, 2026
I stayed at this property on August 14, and unfortunately, the condition and cleanliness of the room were extremely disappointing. There were multiple cockroaches/insects inside the room, including around the floor and furniture. I have photos and video documenting what I encountered. The floor also appeared poorly cleaned. In addition, there was a severe water leak underneath the bathroom wash basin, which was another major maintenance concern. Finding cockroaches in a guest room, combined with a significant bathroom leak and poor cleanliness, made the stay extremely uncomfortable. These are basic sanitation and maintenance issues that should have been addressed before the room was given to a guest. I hope Expedia and the property management take these concerns seriously. Based on the condition of the room during my stay, I cannot recommend this property.
KH
Keith Hartley
Aug 6, 2026
Checked in late july 25th, upon entering the room found two live cockroaches scurrying within a minute of entering rooms. To make matters worse we saw both live bed bugs and blood stained/ streaked sheets in room due to what we have to guess would be the said bugs. Beds were made but room was not very clean and it looks like they dont even vacuum.
Went to front desk and requested a refund which they granted without an issue, which was the only non nightmare aspect of this. Honestly feel bad for him for having to work in the hellscape. Ended up just driving 3hrs home due to the ordeal. Will never stay at another best western in my life.