SureStay Plus by Best Western Southern Pines Pinehurst

Avaliações

• AY

  Alexandra Youmans

  Jun 7, 2026
  2.0
  This hotel has the potential to be great— it is convenient, cheap, and has a lovely courtyard, pool, and pool area. However, on this visit, when we tried to swim, we were told the pool was closed with no explanation. No one mentioned this in check in, there was no sign, and the person who made us leave could give no reason. Additionally, the rooms close to the road are very loud. The people in the room next to us had the tv blaring the whole night. This isn’t the fault of the hotel, but their low prices attract a certain type of clientele. The rooms are clean and the beds comfortable. If they were to give the whole place a glow up, including the parking lot, and be honest about whether there is a pool, it could be really nice. This trip was a huge disappointment though.
• RS

  RONALD SILVA

  Jun 3, 2026
  5.0
  I travel a lot. Upper end Hotels are not my thing. They are nice but not something I reach for. THIS Hotel is really good for the price. It's clean, it's quiet, the staff are pleasant and accommodating. The landscaping is nice. The room is clean as it should be and everything works. If you like a nice midrange priced Hotel and you are realistic you will love this Hotel like I do.
• KG

  kathy gill

  Apr 28, 2026
  2.0
  Very old in need of updates. Rooms not clean. Vinyl floors which were worn and just didn't look clean at all. I would not walk bear for. Didn't see any bugs but felt like they were probably there. Only one staff member seemed pleasant. She worked the desk when we checked in at 9 pm. All other were not very friendly. Not much for their free breakfast. Very limited choose. They did have a waffle iron. No bagels, english muffins, fruit, eggs not even hard boiled. I would have gone somewhere else but it seemed to be the only place in the area. Definitely won't go there again.
• CP

  Chris Powell

  Apr 12, 2026
  4.0
  Nice hotel with good rates. Pet friendly, $20 surcharge per night. Rooms could be cleaner. But i will stay there again. When I do I am bringing cleaning supplies. Desk staff are very nice and friendly.
• BL

  Brant Landon

  Mar 24, 2026
  2.0
  black mold in tub and around toilet. Scary characters in parking lots. Never one refilled coffee service. No fresh towels. I had to call manager to break up a big fight next door.