LD
Lisa Dehmlow
Sep 20, 2026
When I booked our reservation close to a year ago, I secured an incredible rate. Sometime after booking, I discovered that the rate had been changed to nearly three times the original amount, without any correspondence or notification from the hotel. While the issue was handled quickly once I brought it to their attention, it was definitely concerning and left me feeling a little uneasy about the reservation. I’ll admit, I checked it more than once leading up to our trip!
Fast forward to our arrival at Best Western Harbor Point Lakefront, and those concerns quickly disappeared. Derron greeted us and had us checked in quickly and efficiently to room 257 in the Ontario building — and WOW. Huge, gorgeous, lakefront, and a corner room with an absolutely beautiful view. We couldn’t have asked for better.
Our entire stay was wonderful. The room was great, the property was beautiful, and every employee we came in contact with was friendly and helpful. We also loved the evening s’mores around the campfire and ended up meeting some incredibly friendly fellow guests, which made the experience even better.
Sometimes you just have to give people, places, and things another chance to make things right — and Harbor Point absolutely did that. I wouldn’t hesitate to recommend this property or stay here again myself. And if you can snag a lakefront corner room like 257, do it!
Thank you, Best Western Harbor Point Lakefront, for making things right and giving us such a wonderful stay.