Best Western of Hartland

Avaliações

• PP

  Pete

  Aug 10, 2026
  3.0
  Overpriced. Internet didn't work for half of my stay, room was kind of dingy, not very clean, fridge barely worked. People at the front desk were friendly and did their absolute best to make things right. I wouldn't stay here again.
• MS

  misty stubbins

  Jul 30, 2026
  1.0
  I goosing leaving a review will help me get in contact with a manger. To start there was a ton of miscommunication going on between all party’s but I’d hope we get this resolved. Few months ago I called to book a room for a wedding on there room block, well they ended up changing hotels reaching out to you guys to 1 cancel 2 inform an guest who booked while unfortunately Someone from your business told them no one was currently booked so we were not informed of the hotel change until after the wedding as I went off of the original invite / plan. I have been charged for the stay and id like to discuss with someone how I can get reimbursed due to the lack of communication. Yes, I ran into problems at the hotel I showed up to thinking I was going crazy knowing I booked at hotel. Thankfully they had an extra room and was able to accommodate us. With that being said, I called yesterday to try and speak to a manger who was unavailable (I understand) I was notified that there was no booking for the dates I requested which now seems quite odd to me. I left ALL my information with another employee who was supposed to relay the information to a manger. I unfortunately still have not received a phone call, email or any answers.
• MZ

  MaryBeth Zmuda

  Jul 25, 2026
  3.0
  Wi-Fi was out most of the time. Mistakes made at check-in meant I had to move rooms in the middle of my stay. Day time staff very gruff. Windows in the rooms don't lock!
• II

  IvaB

  Jul 15, 2026
  4.0
  The rooms were fairly clean. The man who worked on day July 14 was very friendly and helpful, it seems like he worked front desk and kitchen for breakfast. So hopefully they pay him good.
• BT

  Bradley Thiel

  Jul 5, 2026
  5.0
  Thoroughly impressed. Here for school. Rooms extremely clean. Pool is extremely well maintained. Ice machine vending and laundry all very clean. Staff is super friendly and helpful 100/100 will recommend. Look forward to returning here for future schooling when im out of town!