Best Western Annawan Inn

Avaliações

• KM

  Kelly Marshall

  Jun 6, 2026
  1.0
  When we arrived no one was at the front desk. We had to keep yelling "hello, hello" until someone finally arrived. The room was nasty. Hair in the shower, ants on the desk and nightstands, dirty socks from a previous guest and room smelled bad. Breakfast was disgusting. This property should be shut down for the condition it's in. It certainly wasn't worth $140 for 1 night. Upon checkout no one was at the desk...again yelled "hello, hello" but no one showed up. It was a ghost town. Also to mention, we arrived at night, the hotel is off the highway but no true road to get to it. Their sign at the main entrance didn't work/didn't light up so if you didn't know exactly where to go, you wouldn't see it. Thank goodness for GPS. The owners obviously don't care about the property or the guests who stay there. This was a terrible experience, not even worth 1 star.
• GS

  Gary Smith

  Apr 7, 2026
  1.0
  I was extremely disappointed with this hotel. Although the service was prompt and friendly the front desk person said the room number out loud which I did not like due to safety reasons and they appeared quite inebriated. The smell of alcohol was overwhelming and they had clearly been over consuming while on the job. That is unacceptable for me. The rooms were clean,but very old and worn out. They had a lot of smells because of the age. There were some old stains on the bedding as well. The chair was badly stained and looked like it had not been cleaned since new. It was crusty like an old bus seat. The beds were incredibly hard. You could tell that they had tried to remedy that with foam pieces,but they didn't really do much. The heater had issues all night. It couldn't maintain an even temperature. It would get extremely hot,then cold and so on. Breakfast was terrible overall. The one thing I did really really enjoy at breakfast was the salsa. I'm not sure if it was homemade or not,but that was delicious. I'd buy that in a jar of they offered it. The rest of the food was pretty inedible. Parking is excellent. Plenty of space and easy to get into. Overall the experience was bad and I don't intend to ever come back. It's not worth it for the good parking and some salsa. Especially not when it's the highest price point in the area. PS if you do stay here the shower takes about 10 minutes to start running warm water. It never gets very warm,but it does get warmer if given enough time. The sink is slightly quicker but not by much.
• FP

  Frank Prowant

  Mar 14, 2026
  1.0
  Room was very dirty, bathroom not clean very well. Shower curtain was dirty, no hot water in the shower. Breakfast was terrible, eggs that were scrambled and have been sitting there all morning. Will not stay at this hotel or chain again
• YC

  Yolanda Dela Cruz

  Jan 18, 2026
  1.0
  We we're not able to check we we're stranded in Indiana because of the snow storm. We we're charged as is. Best Western could have given us a credit of some sort.