Best Western Plus Madison

Avaliações

• CW

  Cheryl Wirkus

  Sep 26, 2026
  2.0
  This is a very rundown hotel. The workout room is closed they claim due to some water from rainstorm. The laundry facilities don't work. When I went to lay down at night to go to sleep, the sheets smelled like somebody had been in it like they weren't clean sheets. The air conditioner is the old-fashioned kind that you don't control from the wall. It's still being controlled by the unit. Itself. My room had a loose toilet seat. This hotel could use a serious upgrade. They don't even have a sign up front. It looks like it fell off. Or it got broke, and nobody bothered to put it back up
• AW

  Ash Wms

  Sep 24, 2026
  1.0
  I would not recommend this hotel until it has been fully updated and renovated. While I did appreciate that the rooms have hard flooring instead of carpet, the carpet in the hallways was stained and in need of a deep cleaning or replacement. For the price I paid, I was very disappointed with the condition of my original room. The manager was kind enough to move me to another room, which I appreciated, but unfortunately the air conditioning in that room did not work properly. I had the thermostat set to 66°F, yet the room remained uncomfortably warm throughout my stay. At that point, I chose not to complain again and just made the best of it. Overall, the staff attempted to address my concerns, but the property itself needs significant updates and better maintenance before I would consider staying here again.
• SM

  Shamel Mouzon

  Sep 17, 2026
  1.0
  Will not be back. Breakfast has stale cereal and stale breads. Room was dirty. Receptionist apologized and said they will let housekeeping know. Woke up to a guy saying he was going to sue so we didn't complain about the breakfast. They were going through enough. We got in at 1am and had to pay normal price of way to much for a dirty room. Smhh
• SM

  sebastian mora

  Aug 18, 2026
  5.0
  I got treated so good; definitely the best choice around
• NB

  Nina Burke

  Aug 3, 2026
  1.0
  Room 119 has mold and the ceiling just covered by paint and when moved to room 122 I had to kill a ROACH. Front desk attendant both just on their personal phones