Great service , got what we wanted . The lady called Madina who took cared of us was professional and knew exactly what we wanted .
AK
Anthony Kiblisky
May 16, 2026
I was standing at the door 8:50pm and the security guard and the sales lady both with her hand signaled their neck showing we are closed. Very disrespectful and also not adhering to their store times which closes today Saturday at 9pm
Whoever owns this place should tell their employees to not close before closing time. Came at 8:30 and the lady was rude and said it was closed even though it was supposed to close at 9pm
IM
Ida Mingleheim
Apr 28, 2026
I have always had the best experience at this boutique. Lola is the best SA I could ask for, she’s so sweet and down to earth. I feel happy to continue to build my relationship with this brand. The service is wonderful, at times when busy, even if waiting to be seen by her, I feel taken care of from the rest of the staff! Thank you Lola & BH VCA!!
AS
Ameen Shawwa
Jun 24, 2025
Van Cleef & Arpels at Bal Harbour is pure elegance from the moment you walk through the doors. The boutique is beautifully designed, with a serene and intimate atmosphere that makes you feel like you’ve stepped into a private jewelry salon rather than a store. Every piece on display is a work of art—whether it’s a timeless Alhambra necklace, a whimsical high-jewelry creation, or one of their intricate watches, the craftsmanship and detail are simply unmatched. What truly elevates the experience is the staff: warm, knowledgeable, and deeply passionate about the brand’s heritage. They take their time with you, offering insights into each collection and ensuring that your visit feels personal and meaningful. Whether you’re shopping for a gift, celebrating something special, or just appreciating fine jewelry, this boutique makes every visit unforgettable. A flawless five-star experience.