SureStay Plus by Best Western Brandywine Valley

Avaliações

• JR

  Jenelle Redz

  6 days ago
  1.0
  This place was a total nightmare the tub was gross there was roaches in the room you couldn't smoke
• SH

  Stephanie HD

  Aug 8, 2026
  3.0
  Grundsätzlich muss man konstatieren, das es sich nur um ein Motel handelt. Das Motel ist sehr in die Jahre gekommen. Unser Zimmer war in Ordnung. Der Mitarbeiter bei der Rezeption war freundlich. Frühstück ist typisch für ein durchschnittliches Motel.
• LL

  Lori

  Aug 5, 2026
  3.0
  Price for location is fantastic. As you all know I travel with my dog/s . Specifically booked a pet friendly room so there was no extra pet fee (HUGE positive). Location central to a lot of shops with a fantastic food truck in the parking lot As always the Pet Friendly room needs some attention but at least it didn't reek of smoke. Just renovations needed and frankly 1st floor with issues is welcome. One very small grass patch for dogs on busy road. I didn't feel unsafe but I also didn't feel safe. Price is good for general area but not great for what you get. Staff was wonderful.
• JG

  Jessica Gambino

  Aug 1, 2026
  2.0
  There was no issues with the reservation and service was nice, but the room was kinda gross. The room had a damp smell to it. The next morning, all my clothes felt damp. Dirt and black spots in every corner and crevice. Fridge was dirty. One of the beds had dirt and hair on it. Shower was in bad shape. Outlet by the bed was knocked out and the phone didn’t have buttons. Seems like they come in to replace the towels and make the beds but that’s about it. Breakfast options were somewhat limited and left something to be desired. Next time I’ll spend the extra $20 and get a better hotel.
• CP

  chiara peralta

  Jul 15, 2026
  1.0
  I rarely leave negative reviews, but this hotel truly deserves one. First, I want to say that the staff was friendly, polite, and did their best. They were not the problem. The hotel itself, however, was one of the dirtiest places I've ever stayed. The property is extremely outdated, but being old isn't the issue—being filthy is. The room was dirty from the moment I walked in. The floors looked like they hadn't been properly cleaned, the bathtub was dirty, the refrigerator and freezer had visible dirt and residue, and the entire room felt neglected. The worst part was the towels. They were neatly folded, but they were clearly not properly cleaned. They even smelled like the previous guest's perfume, which was incredibly unsettling. Clean towels should never smell like another person. The curtains were stained, moldy-looking, damaged, and hanging apart, making the room feel even more run-down. Everywhere I looked, there was another sign that basic housekeeping and maintenance had been ignored. This hotel is in desperate need of a deep cleaning and significant renovations. Guests should never have to question whether their room or linens are actually clean. The staff deserves recognition for their kindness, but management needs to do much better. Cleanliness is the absolute minimum expectation when paying for a hotel room, and unfortunately, this property failed in every way.