MS
Marco Stints
Jul 25, 2026
Terrible experience, tried to enter the store Saturday 1030, some staff member having a seemingly personal aggressive argument on the phone,, just blocking the entrance, waving his hands about indicating we couldn't enter. More club bouncer experience than premium shopping. It's fine though as I found the items I was shopping for elsewhere, doubt I will be back.
One of the best luxury stores and I had the best customer service by the Spanish girl.
MT
Manfredi Tutrone
Jun 9, 2026
Leila at Ralph Lauren Covent Garden deserves a proper shout out. I came in today on a bit of a mission trying to figure out the right shirt size across different fits, and she was genuinely brilliant throughout. Patient, knowledgeable, and never made me feel like I was being a pain, even as we worked through the options together. She kept suggesting alternatives until we landed on something that actually worked, which I really appreciated. That kind of attentive, unhurried service is rare, and she made the whole experience enjoyable. Ralph Lauren Covent Garden is lucky to have her.
YB
Yuliia Bohach
May 23, 2026
Gia was amazing! Thank you !
YL
Yoonmi Kim Lehmann
May 15, 2026
Incredible customer service!