AH
ahmad Mohammed (humoody)
Jun 15, 2026
great hotel. friendly , clean. best in the area
Location is spectacular, on the water, next to hockey rink, walking distance to restaurants, metro, shopper's. Service is great, staff very helpful whether addressing a room issue or finding your favourite kind of tea. Easy to bring your pets, pet rooms are on ground floor, easy access to grass etc. Nice walking paths.
Lovely front desk staff but I didn’t have the most comfortable stay in my room. I found a number of bugs (live and dead) throughout my two night stay. I was sure to keep my bags and things off the floor so I wouldn’t bring any hitchhikers home. Hard to relax when I found so many bugs! Hotel is super dated as well. Couldn’t help but wonder how old and dirty the carpet was in the room. Both air conditioners were falling off the wall.
JD
James Davis
May 25, 2026
A terrible experience. The hotel was undergoing Renovations and had boxes and clutter everywhere. Even worse I had booked a room in advance, but when I arrived they told me there was no rooms available and I had to then leave and find somewhere else. And it took 2 weeks for the charge to come off of my credit card even though I never stayed in the room . Call the hotel several times to speak with the manager and he never called me back . I'll definitely never book a room there ever again.
Went with a friend and my Mom and brother tagged along. We were accommodated with a change of rooms so we would be on the same floor. Check-in was seamless and the staff James and Yvonne were friendly, patient, and accommodating.
Both had a partial view of the water. The suite where my Mom and brother stayed was spacious, clean, well maintained and beautiful. It had a separate sitting room and two TVs, one in the sitting room and one in bedroom. The room where my friend and I stayed was big, clean, well maintained with an electric fireplace!
There is a restaurant that is attached to the hotel on the first floor. The portions are big and the prices were expected.
Our experience was great. I would recommend the hotel. In fact, I would return in the summer as the temperature outside the hotel was cool on the Victoria Day weekend due to the proximity of the water.