Best Western Plus Banff International Lodge

Avaliações

• BB

  buj BUJ

  5 days ago
  4.0
  Un peu excentré, pas très luxueux et un peu vieillot. Mais bon, c'est confortable et ça fait le job. La piscine est basique mais pas mal.
• CC

  CHICHO COKIE.

  Aug 4, 2026
  5.0
  Nice hotel easy acces, and good service.
• FS

  Frank Schmidt

  Jul 23, 2026
  5.0
  Tolles Hotel mit einer guten Ausgangslage um Banff zu erkunden. Das Parkhaus ist auch super.
• BM

  Bezawit Mulugeta

  Jul 13, 2026
  2.0
  We booked four rooms for our family, and unfortunately our experience was overshadowed by the receptionist’s behavior. From the moment we checked in, she had a dismissive attitude and was consistently rude. She answered most of our questions with one or two word responses, and spoke to us in an arrogant, unwelcoming manner. She didn’t even inform us that we had access to complimentary parking in the basement, which is basic information guests should be told at check-in. It genuinely felt as though we were asking for a favor rather than paying guests checking into a hotel. Customer service is a huge part of the hotel experience, and this level of behavior was completely unnecessary and unacceptable. On a positive note, the rooms themselves were decent and met our expectations, but the poor service at reception left a very negative first impression.
• GH

  G H

  Jul 11, 2026
  4.0
  Beds: very comfortable!!!!! Noise level: very quiet, whew! Bathroom: very clean and exactly what we needed (walk in shower) Breakfast: many options, thanks! Parking: very conveniently underground Elevator: too slow between floors, doors close without warning, 🧐 We had a patio (3rd floor)and left the sliding glass door open all night, ideal for deep sleep Bed cover had stain? Mirror in room set to see whoever was in bathroom(weird)