CD
Chris Georgia Ga Dantzler
Feb 4, 2026
Super well guarded luxurious luxury clothing purses jewelry place safe 2 inside Phipps plaza in Atlanta seriously when ur in this place here ur extra safe lots of people watching everything u do & go so no O safe issues at all kind of wish every place in the world was like this
RS
ResteBelle Spa
May 20, 2025
Subject: Complaint Regarding Unprofessional Behavior at Fendi Store – Atlanta GA, Phipps Plaza
I am writing to formally express my disappointment regarding the service I received at your Fendi location in Atlanta. During my visit, I experienced unprofessional and disrespectful behavior from some of the store assistants. Specifically, I noticed staff members rolling their eyes and laughing behind my back, which made me feel extremely uncomfortable and unwelcome.
This was not just poor customer service — it was humiliating, and I left the store feeling that I had been treated unfairly and differently based on my race. As a customer and individual, I expect to be treated with basic respect and dignity.
I am requesting a formal investigation into this matter and an appropriate response from Fendi regarding how this will be addressed. No one should have to feel alienated or devalued while shopping — especially not in a luxury retail environment that claims to value all of its clients.
Thank you for your time and attention to this serious concern. I look forward to your response.
Sincerely,
Hanna
Date of my visit:05.18.2025
AT
An'Cherise Taylor
Mar 14, 2025
I had an amazing experience at Fendi Phipps! The assistant manager, Diamond, was so sweet and attentive. She made my visit so enjoyable with her excellent customer service and kind personality. Highly recommend!
Horrible customer service. Ive purchased several items from this company in person and online. This will be my last experience with them. They do not value customers! Don’t waste your time or money!