The customer service in this particular store is horrible.Apparently you been kept on line waiting even after an hour.The rep was so irresponsible and rude.Neither the manager was apologetic about this.The manager name Jorden shouldn’t be representing this brand.He was horrible and lied to about article being not available in United States.I got the same pair of glasses on 5th ave.Not just they lied but was horrible.Special mention to DG not to have managers and rep who tarnish your big name .I will ask all my family and friends to never visit this store .
MD
Matthew Dunne
Mar 19, 2026
5.0
Ryan at D & G is perhaps the nicest salesman I’ve ever encountered in such a high end designer store. He stuck with the us through 3 floors in a non pressure way just having pleasant and fun conversations. Due to spending so much at other stores we didn’t buy anything and never once did he give us a bad feeling, he was just so kind and enjoyable all the way through. Definitely will be back to visit at Christmas and can only hope he is still there. Will absolutely be buying something then for our new home. Honestly the best sales person I’ve ever come across. I hope he manages this store because his personality was so above and beyond he absolutely should be in charge. Thanks again and see you soon ! Your Canadian friends Matt and Shane !
XJ
X JessicaRubyPablo
Oct 13, 2025
5.0
they have very nice & friendly staff, and the store is beautiful!
LB
Ludmila Bogdanova
Sep 20, 2025
1.0
Extreme dissatisfaction with the alterations and costumer service at your location. Dresses purchased at your store, were damaged by your in-house tailor. While one dress was eventually acknowledged as damaged and store credit offered, the other required multiple attempts to get the damage addressed. The overall experience with your staff, particularly Danika and manager Jorden, was deeply disappointing.
PD
Paul Do
Jul 26, 2025
5.0
Newest dolce in the city- had a great time conversing with Lisa who is the manager
What is the address of Dolce & Gabbana in New York?
Dolce & Gabbana is located at 695 Madison Avenue, New York, NY 10065, USA.
What are the store hours for Dolce & Gabbana on weekdays?
The store is open from 10:00 AM to 6:00 PM Monday through Thursday, and from 10:00 AM to 7:00 PM on Friday.
Is the store open on weekends?
Yes, Dolce & Gabbana is open on Saturdays from 10:00 AM to 7:00 PM and on Sundays from 12:00 PM to 5:00 PM.
How can I contact the Dolce & Gabbana boutique in New York?
You can reach them by phone at +1 917-525-5200 or email at DG.Madison@dolcegabbana.it.
What types of products does Dolce & Gabbana offer at this location?
The boutique offers women's and men's clothing, fashion accessories, shoes, sunglasses, perfumes, beauty supplies, watches, and jewelry.
Where can I shop online for Dolce & Gabbana collections?
You can explore and purchase the collection on their website: https://www.dolcegabbana.com/.
Are there other Dolce & Gabbana stores nearby?
Yes, multiple Dolce & Gabbana women's clothing stores are located nearby, providing convenient options for shopping in the area.
What other shopping options are near Dolce & Gabbana at 695 Madison Avenue?
Pearl Erwin Retail, a jewelry store, shopping center, and fashion accessories store, is also nearby for additional shopping experiences.
Could I visit other specialty stores near Dolce & Gabbana?
Yes, Mrs. John L. Strong, a business office supplies and stationery store, is located nearby if you need those products.
In what language can I expect assistance at the Dolce & Gabbana boutique on Madison Avenue?
Assistance is primarily available in Italian at this location.
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