CELINE MCLEAN TYSONS GALLERIA

Avis

• BA

  Bandar Aldawood

  Jun 15, 2026
  1.0
  The staff member at the branch was unprofessional in his approach and did not provide the level of service expected from a well-known brand. When I asked about the fragrances, I expected assistance and product recommendations. As is common in fragrance stores, I would have expected the employee to spray and present the fragrances for me to try. Instead, I was simply told to help myself. This was particularly disappointing given that I purchased a fragrance from the store. Customer service should reflect the reputation of the brand, and unfortunately, my experience fell short of those expectations.
• SL

  Sun Lee

  May 6, 2026
  5.0
  We had a wonderful experience at Celine and ultimately purchased Celine parade perfume . Sumi took care of us from start to finish. she was so patient and was not pushy at all. Ultimately, it was a wonderful experience and we won't hesitate to return or recommend this location and brand over and over again.
• AS

  Anand Saha

  Feb 10, 2026
  5.0
  We had a wonderful experience at Celine and ultimately purchased a beautiful luxury handbag. Zion took care of us from start to finish. He was so patient and was not pushy at all. Ultimately, it was a wonderful experience and we won't hesitate to return or recommend this location and brand over and over again.
• KK

  Kate

  May 31, 2025
  1.0
  Terrible service, seems that they sell used or returned items! I reconsidered to buy stuff from them! Do not recommend 👎🏼
• KS

  Kara Schoeffling

  Feb 3, 2024
  1.0
  Very disappointing customer service. I won’t shop here again. I’ve been a loyal Celine client for years and have purchased 3 handbags in recent years, but I won’t be buying again from them. I took a bag to be repaired in August, received and approved a quote for the repair cost in September, and didn’t hear anything for nearly 5 months until I sent Celine an email asking where the repaired item was. The note back said they could not repair the item and it was in the store but they didn’t bother to email me or call and leave a message to say as much. I emailed back to express my dissatisfaction and asking for a recommendation on how to get it repaired and they never bothered to email me back to say we’re so sorry, here’s what we recommend or here’s what we can do to make this right. I expect a lot more from a so called “luxury” brand like Celine and needless to say I won’t be shopping here again. It pains me because I really liked the brand but without even mediocre customer service I can’t shop here again.