CELINE HONOLULU ALA MOANA MEN & WOMEN

Avis

• HD

  Hannah Do

  Jul 30, 2026
  1.0
  We went to the store this morning because I wanted to get a beach bag but was disappointed by the way Celine/ staff treated the customers. There were 1 staff and 2 guests in the store so they did not let new customers in. I can understand Celine wants to get high service to customer but you can let new customers in to explore the products In stead of letting them wait outside in the heat. We have left and you lost your sales!
• TR

  T R.

  May 28, 2026
  5.0
  キャップを買いに行きました。 男性スタッフさんの対応がハワイを感じれてすごく良かったです！
• BR

  Brandon Rivers

  May 27, 2026
  1.0
  Won’t be doing business again with this Celine location, or Kay, their employee at Al Moana. I called in to order & ship a fragrance to me. Kay took my money & sent the package and didn’t disclose to me that it was a mandatory “signature required” upon delivery. For a fragrance. Some people have lives and aren’t home during the day to sign for things. UPS wouldn’t change it, per the senders request. Kay wouldn’t change it when I reached out to her. Poor customer service. Do better next time, Kay.
• EL

  Eddie Lim

  Jun 1, 2021
  1.0
  Disrespect from sales associate Katako (sorry for spell mistake) I am a frequent buyer of luxurious items from main land but this experience totally rekt my experience for the day at the mall. While expressing an interest and examining a Celine bag with my girlfriend with this sales associate, out of the blue, said sales associate took the bag because another group asks for this item despite we were taking a look already. I was very likely to purchase it for fun but after the incident I bought something else instead, despite the other group who wanted it did not purchase it eventually. I go to these brands enough to know sales sometimes judge on the appearance and treat people differently. We came from the beach that day in comfort outfit, while this other group of guests carrying channels probably represented a better sales opportunity. This however does not mean people should wear fancy to guarantee dignity and respect in this environment. What entailed was a very low expression of materialism. Before I made my purchase, said sales associate expressed little interest in continuing to help for some reasons. It almost seemed we had to be subtle and grateful: "please may I please have a look?" Then she gave me a look in silence, seconds later, helped me. I don't take her help for granted but was it really necessary to treat us this way? You know what that is like. For the record, I did not make my purchase because I wanted to show her. It was not worth it. We liked something and we left with it. Leaving a review detailing what happened afterward: this is simply doing justice to the community. I understand too people can wear out and be tired after a long day of work and personal perspective does not reflect the entire truth. Read this review knowing this is the customer's perspective and may not be entirely true in reality. She might just had a bad day or was very tired.