Tiffany & Co.

Avis

• JY

  Justin Y

  6 days ago
  1.0
  The young chubby white male was very rude and impatient. Went in and asked for an exchange, and his facial expression was very unpleasant,despite being a luxury brand.
• AC

  Amy Chen

  Jun 14, 2026
  5.0
  A very friend Japanese salesperson (I think she’s Japanese from her beautiful makeup and hair 😊) was helping me with tips on cleaning my sterling silver heart charm. Thank you for your help, kindness and friendliness even though I didn’t purchase any items. I’ll always remember your smile!!
• WP

  Wes Powell

  Jun 12, 2026
  1.0
  They lie about return policy and do not honor their word during a sale. Your money is better spent at a reputable jewelry brand.
• AM

  Alex M

  May 8, 2026
  2.0
  Paying a premium for jewlery should come with expectations. Ordered a gift with a pre-written text that they printed on their note card. The text itself looks awful, its shifted on one side such that it looks like the notecard was moved during printing. I requested a blank note instead and made it clear that I had expected better quality to my sales rep, Fernando. Fernando wasn't concerned at all and said it was normal. I was not afraid to voice my opinion to Fernando, I was hoping for a different response than, "its normal" Yikes! Small things like this adds up, if Tiffany & Co is letting things like this slip i question their actual product quality, too. I must be this specific location, though, as other locations have never given me quality issues with note cards.
• GN

  G N

  May 7, 2026
  1.0
  Very disappointing experience with Tiffany & Co at Santa Clara location. I attempted to return an item within the 30-day return policy, but the manager, Justin, refused the return claiming there was a scratch he could not clearly show or explain. I contacted corporate customer service twice and never received a response. I expected much better professionalism and customer service from a luxury brand.