Van Cleef & Arpels (San Francisco - Geary Street)

Avis

• AA

  Anonymous

  May 25, 2026
  1.0
  Weird vibes between the sales people on the floor. Limited inventory in store. Shopping in store feels like waste of time given prior appointment is needed.
• DD

  Donna

  May 10, 2026
  5.0
  Me and my husband visited Van Cleef & Arpels in San Francisco for the first time and we had an incredible experience with Alice. Despite it being our first time in the boutique, we felt incredibly welcome from the moment we arrived for the appointment. Alice is exceptionally knowledgeable about the collections and displayed so much patience while helping us and answering our thousand questions regarding the jewelry, care and maintenance. She is very easy to talk to and made the entire process feel personal and seamless. We felt very well taken care of and highly recommend booking an appointment with her!
• SR

  surjan rawat

  Mar 13, 2026
  1.0
  I am interested in understanding whether customer service personnel review these comments. Despite being a prominent brand, there are numerous complaints regarding the service rather than the products. I consistently experience difficulty reaching the store, and the website is non-functional. Perhaps it is fortunate that I am unable to connect, as it appears the staff may not be particularly accommodating.
• AK

  Albert K

  Mar 7, 2026
  4.0
  Appointment is highly recommended. Stock is a bit tough to get so make sure to work with your sales associate early and be ready to buy.
• RG

  Rajesh Goel

  Feb 11, 2026
  5.0
  Very helpful and courteous staff. The jewellery collection is indeed mesmerizing